Business Instant Messaging Software Market

Communication is crucial for any business, not just in building employee-customer relationships, but in making sure that all employees are on the same page. Communication can easily be accomplished in person, but it's more of a challenge among employees in satellite offices or other parts of the country. That's where instant messaging comes in handy; it enables employees to chat virtually and solve problems. Business Instant Messaging Software Market studies the Business Instant Messaging Software market.
Business Instant Messaging Software Market contains market size and forecasts of Business Instant Messaging Software in Global, including the following market information:
Global Business Instant Messaging Software Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Business Instant Messaging Software market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
On-premise Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Business Instant Messaging Software include ezTalks, Flock, Freshchat, Genesys, HelpCrunch, Liscio, LiveAgent, MangoApps Inc. and Mirrorfly, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Business Instant Messaging Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Business Instant Messaging Software Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Business Instant Messaging Software Market Segment Percentages, by Type, 2021 (%)

• On-premise
• Cloud-based

Global Business Instant Messaging Software Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Business Instant Messaging Software Market Segment Percentages, by Application, 2021 (%)

• SMEs
• Large Enterprises

Global Business Instant Messaging Software Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Business Instant Messaging Software Market Segment Percentages, By Region and Country, 2021 (%)

• North America
• US
• Canada
• Mexico
• Europe
• Germany
• France
• U.K.
• Italy
• Russia
• Nordic Countries
• Benelux
• Rest of Europe
• Asia
• China
• Japan
• South Korea
• Southeast Asia
• India
• Rest of Asia
• South America
• Brazil
• Argentina
• Rest of South America
• Middle East & Africa
• Turkey
• Israel
• Saudi Arabia
• UAE
• Rest of Middle East & Africa

Competitor Analysis
The report also provides analysis of leading market participants including:

• Key companies Business Instant Messaging Software revenues in global market, 2017-2022 (estimated), ($ millions)
• Key companies Business Instant Messaging Software revenues share in global market, 2021 (%)

Further, the report presents profiles of competitors in the market, key players include:

• ezTalks
• Flock
• Freshchat
• Genesys
• HelpCrunch
• Liscio
• LiveAgent
• MangoApps Inc.
• Mirrorfly
• Nextiva
• Quire
• Salesforce
• Skype
• Slack
• Talkspirit
• Twist
• Zendesk
• Zoho