IT Service Management (ITSM) is a process-based practice that mainly deliver satisfactory service to the end user customer. It is intended to align the delivery of information technology (IT) services with needs of the enterprise, emphasizing benefits to customers.
ITSM Software Market aims to provide a comprehensive presentation of the global market for ITSM Software, with both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding ITSM Software. ITSM Software Market contains market size and forecasts of ITSM Software in global, including the following market information:
- Global ITSM Software Market Revenue, 2018-2023, 2024-2029, ($ millions)
- Global top five companies in 2022 (%)
The global ITSM Software market was valued at US$ 11930 million in 2022 and is projected to reach US$ 33680 million by 2029, at a CAGR of 16.0% during the forecast period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
The key consumption markets locate at developed countries. The USA takes the market share of 43.6% in 2017, followed by EU with 29.7%. China?s consumption market has a quicker growing speed, with a market share of 8.48%.
We surveyed the ITSM Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global ITSM Software Market, by Type, 2018-2023, 2024-2029 ($ millions)
Global ITSM Software Market Segment Percentages, by Type, 2022 (%)
Global ITSM Software Market, by Application, 2018-2023, 2024-2029 ($ millions)
Global ITSM Software Market Segment Percentages, by Application, 2022 (%)
Global ITSM Software Market, By Region and Country, 2018-2023, 2024-2029 ($ Millions)
Global ITSM Software Market Segment Percentages, By Region and Country, 2022 (%)
- North America
- US
- Canada
- Mexico
- Europe
- Germany
- France
- U.K.
- Italy
- Russia
- Nordic Countries
- Benelux
- Rest of Europe
- Asia
- China
- Japan
- South Korea
- Southeast Asia
- India
- Rest of Asia
- South America
- Brazil
- Argentina
- Rest of South America
- Middle East & Africa
- Turkey
- Israel
- Saudi Arabia
- UAE
- Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
- Key companies ITSM Software revenues in global market, 2018-2023 (estimated), ($ millions)
- Key companies ITSM Software revenues share in global market, 2022 (%)
- Further, the report presents profiles of competitors in the market, key players include:
- ServiceNow
- Atlassian
- Ivanti (HEAT Software)
- IBM
- Broadcom
- BMC Software
- ASG Software
- Axios Systems
- SAP
- Cherwell Software
- Micro Focus (Formerly HPE)
- Freshworks
- Ultimo
- Epicor
- TOPdesk
- Samanage
- Agiloft Service
- Symantec
- SysAid
- SolarWinds
- Autotask
- Outline of Major Chapters:
- Chapter 1: Introduces the definition of ITSM Software, market overview.
- Chapter 2: Global ITSM Software market size in revenue.
- Chapter 3: Detailed analysis of ITSM Software company competitive landscape, revenue and market share, latest development plan, merger, and acquisition information, etc.
- Chapter 4: Provides the analysis of various market segments by type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.
- Chapter 5: Provides the analysis of various market segments by application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.
- Chapter 6: Sales of ITSM Software in regional level and country level. It provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space of each country in the world.
- Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product sales, revenue, price, gross margin, product introduction, recent development, etc.
- Chapter 8: The main points and conclusions of the report.
Industry Market Size
