BPOPublic Market
Table of Contents
1 Research Methodology and Statistical Scope
1.1 Market Definition and Statistical Scope of BPO in Public
1.2 Key Market Segments
1.2.1 BPO in Public Segment by Type
1.2.2 BPO in Public Segment by Application
1.3 Methodology & Sources of Information
1.3.1 Research Methodology
1.3.2 Research Process
1.3.3 Market Breakdown and Data Triangulation
1.3.4 Base Year
1.3.5 Report Assumptions & Caveats
2 BPO in Public Market Overview
2.1 Global Market Overview
2.2 Market Segment Executive Summary
2.3 Global Market Size by Region
3 BPO in Public Market Competitive Landscape
3.1 Global BPO in Public Revenue Market Share by Company (2019-2024)
3.2 BPO in Public Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Company BPO in Public Market Size Sites, Area Served, Product Type
3.4 BPO in Public Market Competitive Situation and Trends
3.4.1 BPO in Public Market Concentration Rate
3.4.2 Global 5 and 10 Largest BPO in Public Players Market Share by Revenue
3.4.3 Mergers & Acquisitions, Expansion
4 BPO in Public Value Chain Analysis
4.1 BPO in Public Value Chain Analysis
4.2 Midstream Market Analysis
4.3 Downstream Customer Analysis
5 The Development and Dynamics of BPO in Public Market
5.1 Key Development Trends
5.2 Driving Factors
5.3 Market Challenges
5.4 Market Restraints
5.5 Industry News
5.5.1 Mergers & Acquisitions
5.5.2 Expansions
5.5.3 Collaboration/Supply Contracts
5.6 Industry Policies
6 BPO in Public Market Segmentation by Type
6.1 Evaluation Matrix of Segment Market Development Potential (Type)
6.2 Global BPO in Public Market Size Market Share by Type (2019-2024)
6.3 Global BPO in Public Market Size Growth Rate by Type (2019-2024)
7 BPO in Public Market Segmentation by Application
7.1 Evaluation Matrix of Segment Market Development Potential (Application)
7.2 Global BPO in Public Market Size (M USD) by Application (2019-2024)
7.3 Global BPO in Public Market Size Growth Rate by Application (2019-2024)
8 BPO in Public Market Segmentation by Region
8.1 Global BPO in Public Market Size by Region
8.1.1 Global BPO in Public Market Size by Region
8.1.2 Global BPO in Public Market Size Market Share by Region
8.2 North America
8.2.1 North America BPO in Public Market Size by Country
8.2.2 U.S.
8.2.3 Canada
8.2.4 Mexico
8.3 Europe
8.3.1 Europe BPO in Public Market Size by Country
8.3.2 Germany
8.3.3 France
8.3.4 U.K.
8.3.5 Italy
8.3.6 Russia
8.4 Asia Pacific
8.4.1 Asia Pacific BPO in Public Market Size by Region
8.4.2 China
8.4.3 Japan
8.4.4 South Korea
8.4.5 India
8.4.6 Southeast Asia
8.5 South America
8.5.1 South America BPO in Public Market Size by Country
8.5.2 Brazil
8.5.3 Argentina
8.5.4 Columbia
8.6 Middle East and Africa
8.6.1 Middle East and Africa BPO in Public Market Size by Region
8.6.2 Saudi Arabia
8.6.3 UAE
8.6.4 Egypt
8.6.5 Nigeria
8.6.6 South Africa
9 Key Companies Profile
9.1 Accenture
9.1.1 Accenture BPO in Public Basic Information
9.1.2 Accenture BPO in Public Product Overview
9.1.3 Accenture BPO in Public Product Market Performance
9.1.4 Accenture BPO in Public SWOT Analysis
9.1.5 Accenture Business Overview
9.1.6 Accenture Recent Developments
9.2 Capgemini
9.2.1 Capgemini BPO in Public Basic Information
9.2.2 Capgemini BPO in Public Product Overview
9.2.3 Capgemini BPO in Public Product Market Performance
9.2.4 Accenture BPO in Public SWOT Analysis
9.2.5 Capgemini Business Overview
9.2.6 Capgemini Recent Developments
9.3 IBM
9.3.1 IBM BPO in Public Basic Information
9.3.2 IBM BPO in Public Product Overview
9.3.3 IBM BPO in Public Product Market Performance
9.3.4 Accenture BPO in Public SWOT Analysis
9.3.5 IBM Business Overview
9.3.6 IBM Recent Developments
9.4 Serco Global Services
9.4.1 Serco Global Services BPO in Public Basic Information
9.4.2 Serco Global Services BPO in Public Product Overview
9.4.3 Serco Global Services BPO in Public Product Market Performance
9.4.4 Serco Global Services Business Overview
9.4.5 Serco Global Services Recent Developments
9.5 TCS
9.5.1 TCS BPO in Public Basic Information
9.5.2 TCS BPO in Public Product Overview
9.5.3 TCS BPO in Public Product Market Performance
9.5.4 TCS Business Overview
9.5.5 TCS Recent Developments
9.6 Unisys
9.6.1 Unisys BPO in Public Basic Information
9.6.2 Unisys BPO in Public Product Overview
9.6.3 Unisys BPO in Public Product Market Performance
9.6.4 Unisys Business Overview
9.6.5 Unisys Recent Developments
9.7 Wipro
9.7.1 Wipro BPO in Public Basic Information
9.7.2 Wipro BPO in Public Product Overview
9.7.3 Wipro BPO in Public Product Market Performance
9.7.4 Wipro Business Overview
9.7.5 Wipro Recent Developments
10 BPO in Public Regional Market Forecast
10.1 Global BPO in Public Market Size Forecast
10.2 Global BPO in Public Market Forecast by Region
10.2.1 North America Market Size Forecast by Country
10.2.2 Europe BPO in Public Market Size Forecast by Country
10.2.3 Asia Pacific BPO in Public Market Size Forecast by Region
10.2.4 South America BPO in Public Market Size Forecast by Country
10.2.5 Middle East and Africa Forecasted Consumption of BPO in Public by Country
11 Forecast Market by Type and by Application (2025-2030)
11.1 Global BPO in Public Market Forecast by Type (2025-2030)
11.2 Global BPO in Public Market Forecast by Application (2025-2030)
12 Conclusion and Key Findings
List of Tables
Table 1. Introduction of the Type
Table 2. Introduction of the Application
Table 3. Market Size (M USD) Segment Executive Summary
Table 4. BPO in Public Market Size Comparison by Region (M USD)
Table 5. Global BPO in Public Revenue (M USD) by Company (2019-2024)
Table 6. Global BPO in Public Revenue Share by Company (2019-2024)
Table 7. Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in BPO in Public as of 2022)
Table 8. Company BPO in Public Market Size Sites and Area Served
Table 9. Company BPO in Public Product Type
Table 10. Global BPO in Public Company Market Concentration Ratio (CR5 and HHI)
Table 11. Mergers & Acquisitions, Expansion Plans
Table 12. Value Chain Map of BPO in Public
Table 13. Midstream Market Analysis
Table 14. Downstream Customer Analysis
Table 15. Key Development Trends
Table 16. Driving Factors
Table 17. BPO in Public Market Challenges
Table 18. Global BPO in Public Market Size by Type (M USD)
Table 19. Global BPO in Public Market Size (M USD) by Type (2019-2024)
Table 20. Global BPO in Public Market Size Share by Type (2019-2024)
Table 21. Global BPO in Public Market Size Growth Rate by Type (2019-2024)
Table 22. Global BPO in Public Market Size by Application
Table 23. Global BPO in Public Market Size by Application (2019-2024) & (M USD)
Table 24. Global BPO in Public Market Share by Application (2019-2024)
Table 25. Global BPO in Public Market Size Growth Rate by Application (2019-2024)
Table 26. Global BPO in Public Market Size by Region (2019-2024) & (M USD)
Table 27. Global BPO in Public Market Size Market Share by Region (2019-2024)
Table 28. North America BPO in Public Market Size by Country (2019-2024) & (M USD)
Table 29. Europe BPO in Public Market Size by Country (2019-2024) & (M USD)
Table 30. Asia Pacific BPO in Public Market Size by Region (2019-2024) & (M USD)
Table 31. South America BPO in Public Market Size by Country (2019-2024) & (M USD)
Table 32. Middle East and Africa BPO in Public Market Size by Region (2019-2024) & (M USD)
Table 33. Accenture BPO in Public Basic Information
Table 34. Accenture BPO in Public Product Overview
Table 35. Accenture BPO in Public Revenue (M USD) and Gross Margin (2019-2024)
Table 36. Accenture BPO in Public SWOT Analysis
Table 37. Accenture Business Overview
Table 38. Accenture Recent Developments
Table 39. Capgemini BPO in Public Basic Information
Table 40. Capgemini BPO in Public Product Overview
Table 41. Capgemini BPO in Public Revenue (M USD) and Gross Margin (2019-2024)
Table 42. Accenture BPO in Public SWOT Analysis
Table 43. Capgemini Business Overview
Table 44. Capgemini Recent Developments
Table 45. IBM BPO in Public Basic Information
Table 46. IBM BPO in Public Product Overview
Table 47. IBM BPO in Public Revenue (M USD) and Gross Margin (2019-2024)
Table 48. Accenture BPO in Public SWOT Analysis
Table 49. IBM Business Overview
Table 50. IBM Recent Developments
Table 51. Serco Global Services BPO in Public Basic Information
Table 52. Serco Global Services BPO in Public Product Overview
Table 53. Serco Global Services BPO in Public Revenue (M USD) and Gross Margin (2019-2024)
Table 54. Serco Global Services Business Overview
Table 55. Serco Global Services Recent Developments
Table 56. TCS BPO in Public Basic Information
Table 57. TCS BPO in Public Product Overview
Table 58. TCS BPO in Public Revenue (M USD) and Gross Margin (2019-2024)
Table 59. TCS Business Overview
Table 60. TCS Recent Developments
Table 61. Unisys BPO in Public Basic Information
Table 62. Unisys BPO in Public Product Overview
Table 63. Unisys BPO in Public Revenue (M USD) and Gross Margin (2019-2024)
Table 64. Unisys Business Overview
Table 65. Unisys Recent Developments
Table 66. Wipro BPO in Public Basic Information
Table 67. Wipro BPO in Public Product Overview
Table 68. Wipro BPO in Public Revenue (M USD) and Gross Margin (2019-2024)
Table 69. Wipro Business Overview
Table 70. Wipro Recent Developments
Table 71. Global BPO in Public Market Size Forecast by Region (2025-2030) & (M USD)
Table 72. North America BPO in Public Market Size Forecast by Country (2025-2030) & (M USD)
Table 73. Europe BPO in Public Market Size Forecast by Country (2025-2030) & (M USD)
Table 74. Asia Pacific BPO in Public Market Size Forecast by Region (2025-2030) & (M USD)
Table 75. South America BPO in Public Market Size Forecast by Country (2025-2030) & (M USD)
Table 76. Middle East and Africa BPO in Public Market Size Forecast by Country (2025-2030) & (M USD)
Table 77. Global BPO in Public Market Size Forecast by Type (2025-2030) & (M USD)
Table 78. Global BPO in Public Market Size Forecast by Application (2025-2030) & (M USD)
List of Figures
Figure 1. Industrial Chain of BPO in Public
Figure 2. Data Triangulation
Figure 3. Key Caveats
Figure 4. Global BPO in Public Market Size (M USD), 2019-2030
Figure 5. Global BPO in Public Market Size (M USD) (2019-2030)
Figure 6. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 7. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 8. Evaluation Matrix of Regional Market Development Potential
Figure 9. BPO in Public Market Size by Country (M USD)
Figure 10. Global BPO in Public Revenue Share by Company in 2023
Figure 11. BPO in Public Market Share by Company Type (Tier 1, Tier 2 and Tier 3): 2023
Figure 12. The Global 5 and 10 Largest Players: Market Share by BPO in Public Revenue in 2023
Figure 13. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 14. Global BPO in Public Market Share by Type
Figure 15. Market Size Share of BPO in Public by Type (2019-2024)
Figure 16. Market Size Market Share of BPO in Public by Type in 2022
Figure 17. Global BPO in Public Market Size Growth Rate by Type (2019-2024)
Figure 18. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 19. Global BPO in Public Market Share by Application
Figure 20. Global BPO in Public Market Share by Application (2019-2024)
Figure 21. Global BPO in Public Market Share by Application in 2022
Figure 22. Global BPO in Public Market Size Growth Rate by Application (2019-2024)
Figure 23. Global BPO in Public Market Size Market Share by Region (2019-2024)
Figure 24. North America BPO in Public Market Size and Growth Rate (2019-2024) & (M USD)
Figure 25. North America BPO in Public Market Size Market Share by Country in 2023
Figure 26. U.S. BPO in Public Market Size and Growth Rate (2019-2024) & (M USD)
Figure 27. Canada BPO in Public Market Size (M USD) and Growth Rate (2019-2024)
Figure 28. Mexico BPO in Public Market Size (Units) and Growth Rate (2019-2024)
Figure 29. Europe BPO in Public Market Size and Growth Rate (2019-2024) & (M USD)
Figure 30. Europe BPO in Public Market Size Market Share by Country in 2023
Figure 31. Germany BPO in Public Market Size and Growth Rate (2019-2024) & (M USD)
Figure 32. France BPO in Public Market Size and Growth Rate (2019-2024) & (M USD)
Figure 33. U.K. BPO in Public Market Size and Growth Rate (2019-2024) & (M USD)
Figure 34. Italy BPO in Public Market Size and Growth Rate (2019-2024) & (M USD)
Figure 35. Russia BPO in Public Market Size and Growth Rate (2019-2024) & (M USD)
Figure 36. Asia Pacific BPO in Public Market Size and Growth Rate (M USD)
Figure 37. Asia Pacific BPO in Public Market Size Market Share by Region in 2023
Figure 38. China BPO in Public Market Size and Growth Rate (2019-2024) & (M USD)
Figure 39. Japan BPO in Public Market Size and Growth Rate (2019-2024) & (M USD)
Figure 40. South Korea BPO in Public Market Size and Growth Rate (2019-2024) & (M USD)
Figure 41. India BPO in Public Market Size and Growth Rate (2019-2024) & (M USD)
Figure 42. Southeast Asia BPO in Public Market Size and Growth Rate (2019-2024) & (M USD)
Figure 43. South America BPO in Public Market Size and Growth Rate (M USD)
Figure 44. South America BPO in Public Market Size Market Share by Country in 2023
Figure 45. Brazil BPO in Public Market Size and Growth Rate (2019-2024) & (M USD)
Figure 46. Argentina BPO in Public Market Size and Growth Rate (2019-2024) & (M USD)
Figure 47. Columbia BPO in Public Market Size and Growth Rate (2019-2024) & (M USD)
Figure 48. Middle East and Africa BPO in Public Market Size and Growth Rate (M USD)
Figure 49. Middle East and Africa BPO in Public Market Size Market Share by Region in 2023
Figure 50. Saudi Arabia BPO in Public Market Size and Growth Rate (2019-2024) & (M USD)
Figure 51. UAE BPO in Public Market Size and Growth Rate (2019-2024) & (M USD)
Figure 52. Egypt BPO in Public Market Size and Growth Rate (2019-2024) & (M USD)
Figure 53. Nigeria BPO in Public Market Size and Growth Rate (2019-2024) & (M USD)
Figure 54. South Africa BPO in Public Market Size and Growth Rate (2019-2024) & (M USD)
Figure 55. Global BPO in Public Market Size Forecast by Value (2019-2030) & (M USD)
Figure 56. Global BPO in Public Market Share Forecast by Type (2025-2030)
Figure 57. Global BPO in Public Market Share Forecast by Application (2025-2030)
