Incident Management Software and Forecast Market
Table of Contents
1 Research Methodology and Statistical Scope
1.1 Market Definition and Statistical Scope of Incident Management Software
1.2 Key Market Segments
1.2.1 Incident Management Software Segment by Type
1.2.2 Incident Management Software Segment by Application
1.3 Methodology & Sources of Information
1.3.1 Research Methodology
1.3.2 Research Process
1.3.3 Market Breakdown and Data Triangulation
1.3.4 Base Year
1.3.5 Report Assumptions & Caveats
2 Incident Management Software Market Overview
2.1 Global Market Overview
2.2 Market Segment Executive Summary
2.3 Global Market Size by Region
3 Incident Management Software Market Competitive Landscape
3.1 Global Incident Management Software Revenue Market Share by Company (2019-2025)
3.2 Incident Management Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Company Incident Management Software Market Size Sites, Area Served, Product Type
3.4 Incident Management Software Market Competitive Situation and Trends
3.4.1 Incident Management Software Market Concentration Rate
3.4.2 Global 5 and 10 Largest Incident Management Software Players Market Share by Revenue
3.4.3 Mergers & Acquisitions, Expansion
4 Incident Management Software Value Chain Analysis
4.1 Incident Management Software Value Chain Analysis
4.2 Midstream Market Analysis
4.3 Downstream Customer Analysis
5 The Development and Dynamics of Incident Management Software Market
5.1 Key Development Trends
5.2 Driving Factors
5.3 Market Challenges
5.4 Market Restraints
5.5 Industry News
5.5.1 Mergers & Acquisitions
5.5.2 Expansions
5.5.3 Collaboration/Supply Contracts
5.6 Industry Policies
6 Incident Management Software Market Segmentation by Type
6.1 Evaluation Matrix of Segment Market Development Potential (Type)
6.2 Global Incident Management Software Market Size Market Share by Type (2019-2025)
6.3 Global Incident Management Software Market Size Growth Rate by Type (2019-2025)
7 Incident Management Software Market Segmentation by Application
7.1 Evaluation Matrix of Segment Market Development Potential (Application)
7.2 Global Incident Management Software Market Size (M USD) by Application (2019-2025)
7.3 Global Incident Management Software Market Size Growth Rate by Application (2019-2025)
8 Incident Management Software Market Segmentation by Region
8.1 Global Incident Management Software Market Size by Region
8.1.1 Global Incident Management Software Market Size by Region
8.1.2 Global Incident Management Software Market Size Market Share by Region
8.2 North America
8.2.1 North America Incident Management Software Market Size by Country
8.2.2 U.S.
8.2.3 Canada
8.2.4 Mexico
8.3 Europe
8.3.1 Europe Incident Management Software Market Size by Country
8.3.2 Germany
8.3.3 France
8.3.4 U.K.
8.3.5 Italy
8.3.6 Russia
8.4 Asia Pacific
8.4.1 Asia Pacific Incident Management Software Market Size by Region
8.4.2 China
8.4.3 Japan
8.4.4 South Korea
8.4.5 India
8.4.6 Southeast Asia
8.5 South America
8.5.1 South America Incident Management Software Market Size by Country
8.5.2 Brazil
8.5.3 Argentina
8.5.4 Columbia
8.6 Middle East and Africa
8.6.1 Middle East and Africa Incident Management Software Market Size by Region
8.6.2 Saudi Arabia
8.6.3 UAE
8.6.4 Egypt
8.6.5 Nigeria
8.6.6 South Africa
9 Key Companies Profile
9.1 Zendesk
9.1.1 Zendesk Incident Management Software Basic Information
9.1.2 Zendesk Incident Management Software Product Overview
9.1.3 Zendesk Incident Management Software Product Market Performance
9.1.4 Zendesk Incident Management Software SWOT Analysis
9.1.5 Zendesk Business Overview
9.1.6 Zendesk Recent Developments
9.2 SolarWinds
9.2.1 SolarWinds Incident Management Software Basic Information
9.2.2 SolarWinds Incident Management Software Product Overview
9.2.3 SolarWinds Incident Management Software Product Market Performance
9.2.4 SolarWinds Incident Management Software SWOT Analysis
9.2.5 SolarWinds Business Overview
9.2.6 SolarWinds Recent Developments
9.3 Freshwork
9.3.1 Freshwork Incident Management Software Basic Information
9.3.2 Freshwork Incident Management Software Product Overview
9.3.3 Freshwork Incident Management Software Product Market Performance
9.3.4 Freshwork Incident Management Software SWOT Analysis
9.3.5 Freshwork Business Overview
9.3.6 Freshwork Recent Developments
9.4 SoftExpert
9.4.1 SoftExpert Incident Management Software Basic Information
9.4.2 SoftExpert Incident Management Software Product Overview
9.4.3 SoftExpert Incident Management Software Product Market Performance
9.4.4 SoftExpert Business Overview
9.4.5 SoftExpert Recent Developments
9.5 ManageEngine
9.5.1 ManageEngine Incident Management Software Basic Information
9.5.2 ManageEngine Incident Management Software Product Overview
9.5.3 ManageEngine Incident Management Software Product Market Performance
9.5.4 ManageEngine Business Overview
9.5.5 ManageEngine Recent Developments
9.6 OpsGenie
9.6.1 OpsGenie Incident Management Software Basic Information
9.6.2 OpsGenie Incident Management Software Product Overview
9.6.3 OpsGenie Incident Management Software Product Market Performance
9.6.4 OpsGenie Business Overview
9.6.5 OpsGenie Recent Developments
9.7 Cura
9.7.1 Cura Incident Management Software Basic Information
9.7.2 Cura Incident Management Software Product Overview
9.7.3 Cura Incident Management Software Product Market Performance
9.7.4 Cura Business Overview
9.7.5 Cura Recent Developments
9.8 LogicManager
9.8.1 LogicManager Incident Management Software Basic Information
9.8.2 LogicManager Incident Management Software Product Overview
9.8.3 LogicManager Incident Management Software Product Market Performance
9.8.4 LogicManager Business Overview
9.8.5 LogicManager Recent Developments
9.9 Resolver
9.9.1 Resolver Incident Management Software Basic Information
9.9.2 Resolver Incident Management Software Product Overview
9.9.3 Resolver Incident Management Software Product Market Performance
9.9.4 Resolver Business Overview
9.9.5 Resolver Recent Developments
9.10 Enablon
9.10.1 Enablon Incident Management Software Basic Information
9.10.2 Enablon Incident Management Software Product Overview
9.10.3 Enablon Incident Management Software Product Market Performance
9.10.4 Enablon Business Overview
9.10.5 Enablon Recent Developments
9.11 Samanage
9.11.1 Samanage Incident Management Software Basic Information
9.11.2 Samanage Incident Management Software Product Overview
9.11.3 Samanage Incident Management Software Product Market Performance
9.11.4 Samanage Business Overview
9.11.5 Samanage Recent Developments
10 Incident Management Software Regional Market Forecast
10.1 Global Incident Management Software Market Size Forecast
10.2 Global Incident Management Software Market Forecast by Region
10.2.1 North America Market Size Forecast by Country
10.2.2 Europe Incident Management Software Market Size Forecast by Country
10.2.3 Asia Pacific Incident Management Software Market Size Forecast by Region
10.2.4 South America Incident Management Software Market Size Forecast by Country
10.2.5 Middle East and Africa Forecasted Consumption of Incident Management Software by Country
11 Forecast Market by Type and by Application (2025-2032)
11.1 Global Incident Management Software Market Forecast by Type (2025-2032)
11.2 Global Incident Management Software Market Forecast by Application (2025-2032)
12 Conclusion and Key Findings
List of Tables
Table 1. Introduction of the Type
Table 2. Introduction of the Application
Table 3. Market Size (M USD) Segment Executive Summary
Table 4. Incident Management Software Market Size Comparison by Region (M USD)
Table 5. Global Incident Management Software Revenue (M USD) by Company (2019-2025)
Table 6. Global Incident Management Software Revenue Share by Company (2019-2025)
Table 7. Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Incident Management Software as of 2022)
Table 8. Company Incident Management Software Market Size Sites and Area Served
Table 9. Company Incident Management Software Product Type
Table 10. Global Incident Management Software Company Market Concentration Ratio (CR5 and HHI)
Table 11. Mergers & Acquisitions, Expansion Plans
Table 12. Value Chain Map of Incident Management Software
Table 13. Midstream Market Analysis
Table 14. Downstream Customer Analysis
Table 15. Key Development Trends
Table 16. Driving Factors
Table 17. Incident Management Software Market Challenges
Table 18. Global Incident Management Software Market Size by Type (M USD)
Table 19. Global Incident Management Software Market Size (M USD) by Type (2019-2025)
Table 20. Global Incident Management Software Market Size Share by Type (2019-2025)
Table 21. Global Incident Management Software Market Size Growth Rate by Type (2019-2025)
Table 22. Global Incident Management Software Market Size by Application
Table 23. Global Incident Management Software Market Size by Application (2019-2025) & (M USD)
Table 24. Global Incident Management Software Market Share by Application (2019-2025)
Table 25. Global Incident Management Software Market Size Growth Rate by Application (2019-2025)
Table 26. Global Incident Management Software Market Size by Region (2019-2025) & (M USD)
Table 27. Global Incident Management Software Market Size Market Share by Region (2019-2025)
Table 28. North America Incident Management Software Market Size by Country (2019-2025) & (M USD)
Table 29. Europe Incident Management Software Market Size by Country (2019-2025) & (M USD)
Table 30. Asia Pacific Incident Management Software Market Size by Region (2019-2025) & (M USD)
Table 31. South America Incident Management Software Market Size by Country (2019-2025) & (M USD)
Table 32. Middle East and Africa Incident Management Software Market Size by Region (2019-2025) & (M USD)
Table 33. Zendesk Incident Management Software Basic Information
Table 34. Zendesk Incident Management Software Product Overview
Table 35. Zendesk Incident Management Software Revenue (M USD) and Gross Margin (2019-2025)
Table 36. Zendesk Incident Management Software SWOT Analysis
Table 37. Zendesk Business Overview
Table 38. Zendesk Recent Developments
Table 39. SolarWinds Incident Management Software Basic Information
Table 40. SolarWinds Incident Management Software Product Overview
Table 41. SolarWinds Incident Management Software Revenue (M USD) and Gross Margin (2019-2025)
Table 42. SolarWinds Incident Management Software SWOT Analysis
Table 43. SolarWinds Business Overview
Table 44. SolarWinds Recent Developments
Table 45. Freshwork Incident Management Software Basic Information
Table 46. Freshwork Incident Management Software Product Overview
Table 47. Freshwork Incident Management Software Revenue (M USD) and Gross Margin (2019-2025)
Table 48. Freshwork Incident Management Software SWOT Analysis
Table 49. Freshwork Business Overview
Table 50. Freshwork Recent Developments
Table 51. SoftExpert Incident Management Software Basic Information
Table 52. SoftExpert Incident Management Software Product Overview
Table 53. SoftExpert Incident Management Software Revenue (M USD) and Gross Margin (2019-2025)
Table 54. SoftExpert Business Overview
Table 55. SoftExpert Recent Developments
Table 56. ManageEngine Incident Management Software Basic Information
Table 57. ManageEngine Incident Management Software Product Overview
Table 58. ManageEngine Incident Management Software Revenue (M USD) and Gross Margin (2019-2025)
Table 59. ManageEngine Business Overview
Table 60. ManageEngine Recent Developments
Table 61. OpsGenie Incident Management Software Basic Information
Table 62. OpsGenie Incident Management Software Product Overview
Table 63. OpsGenie Incident Management Software Revenue (M USD) and Gross Margin (2019-2025)
Table 64. OpsGenie Business Overview
Table 65. OpsGenie Recent Developments
Table 66. Cura Incident Management Software Basic Information
Table 67. Cura Incident Management Software Product Overview
Table 68. Cura Incident Management Software Revenue (M USD) and Gross Margin (2019-2025)
Table 69. Cura Business Overview
Table 70. Cura Recent Developments
Table 71. LogicManager Incident Management Software Basic Information
Table 72. LogicManager Incident Management Software Product Overview
Table 73. LogicManager Incident Management Software Revenue (M USD) and Gross Margin (2019-2025)
Table 74. LogicManager Business Overview
Table 75. LogicManager Recent Developments
Table 76. Resolver Incident Management Software Basic Information
Table 77. Resolver Incident Management Software Product Overview
Table 78. Resolver Incident Management Software Revenue (M USD) and Gross Margin (2019-2025)
Table 79. Resolver Business Overview
Table 80. Resolver Recent Developments
Table 81. Enablon Incident Management Software Basic Information
Table 82. Enablon Incident Management Software Product Overview
Table 83. Enablon Incident Management Software Revenue (M USD) and Gross Margin (2019-2025)
Table 84. Enablon Business Overview
Table 85. Enablon Recent Developments
Table 86. Samanage Incident Management Software Basic Information
Table 87. Samanage Incident Management Software Product Overview
Table 88. Samanage Incident Management Software Revenue (M USD) and Gross Margin (2019-2025)
Table 89. Samanage Business Overview
Table 90. Samanage Recent Developments
Table 91. Global Incident Management Software Market Size Forecast by Region (2025-2032) & (M USD)
Table 92. North America Incident Management Software Market Size Forecast by Country (2025-2032) & (M USD)
Table 93. Europe Incident Management Software Market Size Forecast by Country (2025-2032) & (M USD)
Table 94. Asia Pacific Incident Management Software Market Size Forecast by Region (2025-2032) & (M USD)
Table 95. South America Incident Management Software Market Size Forecast by Country (2025-2032) & (M USD)
Table 96. Middle East and Africa Incident Management Software Market Size Forecast by Country (2025-2032) & (M USD)
Table 97. Global Incident Management Software Market Size Forecast by Type (2025-2032) & (M USD)
Table 98. Global Incident Management Software Market Size Forecast by Application (2025-2032) & (M USD)
List of Figures
Figure 1. Industrial Chain of Incident Management Software
Figure 2. Data Triangulation
Figure 3. Key Caveats
Figure 4. Global Incident Management Software Market Size (M USD), 2019-2032
Figure 5. Global Incident Management Software Market Size (M USD) (2019-2032)
Figure 6. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 7. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 8. Evaluation Matrix of Regional Market Development Potential
Figure 9. Incident Management Software Market Size by Country (M USD)
Figure 10. Global Incident Management Software Revenue Share by Company in 2023
Figure 11. Incident Management Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3): 2023
Figure 12. The Global 5 and 10 Largest Players: Market Share by Incident Management Software Revenue in 2023
Figure 13. Evaluation Matrix of Segment Market Development Potential (Type)
Figure 14. Global Incident Management Software Market Share by Type
Figure 15. Market Size Share of Incident Management Software by Type (2019-2025)
Figure 16. Market Size Market Share of Incident Management Software by Type in 2022
Figure 17. Global Incident Management Software Market Size Growth Rate by Type (2019-2025)
Figure 18. Evaluation Matrix of Segment Market Development Potential (Application)
Figure 19. Global Incident Management Software Market Share by Application
Figure 20. Global Incident Management Software Market Share by Application (2019-2025)
Figure 21. Global Incident Management Software Market Share by Application in 2022
Figure 22. Global Incident Management Software Market Size Growth Rate by Application (2019-2025)
Figure 23. Global Incident Management Software Market Size Market Share by Region (2019-2025)
Figure 24. North America Incident Management Software Market Size and Growth Rate (2019-2025) & (M USD)
Figure 25. North America Incident Management Software Market Size Market Share by Country in 2023
Figure 26. U.S. Incident Management Software Market Size and Growth Rate (2019-2025) & (M USD)
Figure 27. Canada Incident Management Software Market Size (M USD) and Growth Rate (2019-2025)
Figure 28. Mexico Incident Management Software Market Size (Units) and Growth Rate (2019-2025)
Figure 29. Europe Incident Management Software Market Size and Growth Rate (2019-2025) & (M USD)
Figure 30. Europe Incident Management Software Market Size Market Share by Country in 2023
Figure 31. Germany Incident Management Software Market Size and Growth Rate (2019-2025) & (M USD)
Figure 32. France Incident Management Software Market Size and Growth Rate (2019-2025) & (M USD)
Figure 33. U.K. Incident Management Software Market Size and Growth Rate (2019-2025) & (M USD)
Figure 34. Italy Incident Management Software Market Size and Growth Rate (2019-2025) & (M USD)
Figure 35. Russia Incident Management Software Market Size and Growth Rate (2019-2025) & (M USD)
Figure 36. Asia Pacific Incident Management Software Market Size and Growth Rate (M USD)
Figure 37. Asia Pacific Incident Management Software Market Size Market Share by Region in 2023
Figure 38. China Incident Management Software Market Size and Growth Rate (2019-2025) & (M USD)
Figure 39. Japan Incident Management Software Market Size and Growth Rate (2019-2025) & (M USD)
Figure 40. South Korea Incident Management Software Market Size and Growth Rate (2019-2025) & (M USD)
Figure 41. India Incident Management Software Market Size and Growth Rate (2019-2025) & (M USD)
Figure 42. Southeast Asia Incident Management Software Market Size and Growth Rate (2019-2025) & (M USD)
Figure 43. South America Incident Management Software Market Size and Growth Rate (M USD)
Figure 44. South America Incident Management Software Market Size Market Share by Country in 2023
Figure 45. Brazil Incident Management Software Market Size and Growth Rate (2019-2025) & (M USD)
Figure 46. Argentina Incident Management Software Market Size and Growth Rate (2019-2025) & (M USD)
Figure 47. Columbia Incident Management Software Market Size and Growth Rate (2019-2025) & (M USD)
Figure 48. Middle East and Africa Incident Management Software Market Size and Growth Rate (M USD)
Figure 49. Middle East and Africa Incident Management Software Market Size Market Share by Region in 2023
Figure 50. Saudi Arabia Incident Management Software Market Size and Growth Rate (2019-2025) & (M USD)
Figure 51. UAE Incident Management Software Market Size and Growth Rate (2019-2025) & (M USD)
Figure 52. Egypt Incident Management Software Market Size and Growth Rate (2019-2025) & (M USD)
Figure 53. Nigeria Incident Management Software Market Size and Growth Rate (2019-2025) & (M USD)
Figure 54. South Africa Incident Management Software Market Size and Growth Rate (2019-2025) & (M USD)
Figure 55. Global Incident Management Software Market Size Forecast by Value (2019-2032) & (M USD)
Figure 56. Global Incident Management Software Market Share Forecast by Type (2025-2032)
Figure 57. Global Incident Management Software Market Share Forecast by Application (2025-2032)
Industry Market Size
