Business Instant Messaging Software Market
1 Report Overview
1.1 Study Scope
1.2 Market Analysis by Type
1.2.1 Global Business Instant Messaging Software Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
1.2.2 On-premise
1.2.3 Cloud-based
1.3 Market by Application
1.3.1 Global Business Instant Messaging Software Market Share by Application: 2017 VS 2021 VS 2028
1.3.2 SMEs
1.3.3 Large Enterprises
1.4 Study Objectives
1.5 Years Considered
2 Global Growth Trends
2.1 Global Business Instant Messaging Software Market Perspective (2017-2028)
2.2 Business Instant Messaging Software Growth Trends by Region
2.2.1 Business Instant Messaging Software Market Size by Region: 2017 VS 2021 VS 2028
2.2.2 Business Instant Messaging Software Historic Market Size by Region (2017-2022)
2.2.3 Business Instant Messaging Software Forecasted Market Size by Region (2023-2028)
2.3 Business Instant Messaging Software Market Dynamics
2.3.1 Business Instant Messaging Software Industry Trends
2.3.2 Business Instant Messaging Software Market Drivers
2.3.3 Business Instant Messaging Software Market Challenges
2.3.4 Business Instant Messaging Software Market Restraints
3 Competition Landscape by Key Players
3.1 Global Top Business Instant Messaging Software Players by Revenue
3.1.1 Global Top Business Instant Messaging Software Players by Revenue (2017-2022)
3.1.2 Global Business Instant Messaging Software Revenue Market Share by Players (2017-2022)
3.2 Global Business Instant Messaging Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Players Covered: Ranking by Business Instant Messaging Software Revenue
3.4 Global Business Instant Messaging Software Market Concentration Ratio
3.4.1 Global Business Instant Messaging Software Market Concentration Ratio (CR5 and HHI)
3.4.2 Global Top 10 and Top 5 Companies by Business Instant Messaging Software Revenue in 2021
3.5 Business Instant Messaging Software Key Players Head office and Area Served
3.6 Key Players Business Instant Messaging Software Product Solution and Service
3.7 Date of Enter into Business Instant Messaging Software Market
3.8 Mergers & Acquisitions, Expansion Plans
4 Business Instant Messaging Software Breakdown Data by Type
4.1 Global Business Instant Messaging Software Historic Market Size by Type (2017-2022)
4.2 Global Business Instant Messaging Software Forecasted Market Size by Type (2023-2028)
5 Business Instant Messaging Software Breakdown Data by Application
5.1 Global Business Instant Messaging Software Historic Market Size by Application (2017-2022)
5.2 Global Business Instant Messaging Software Forecasted Market Size by Application (2023-2028)
6 North America
6.1 North America Business Instant Messaging Software Market Size (2017-2028)
6.2 North America Business Instant Messaging Software Market Size by Country (2017-2022)
6.3 North America Business Instant Messaging Software Market Size by Country (2023-2028)
6.4 United States
6.5 Canada
7 Europe
7.1 Europe Business Instant Messaging Software Market Size (2017-2028)
7.2 Europe Business Instant Messaging Software Market Size by Country (2017-2022)
7.3 Europe Business Instant Messaging Software Market Size by Country (2023-2028)
7.4 Germany
7.5 France
7.6 U.K.
7.7 Italy
7.8 Russia
7.9 Nordic Countries
8 Asia-Pacific
8.1 Asia-Pacific Business Instant Messaging Software Market Size (2017-2028)
8.2 Asia-Pacific Business Instant Messaging Software Market Size by Country (2017-2022)
8.3 Asia-Pacific Business Instant Messaging Software Market Size by Country (2023-2028)
8.4 China
8.5 Japan
8.6 South Korea
8.7 Southeast Asia
8.8 India
8.9 Australia
9 Latin America
9.1 Latin America Business Instant Messaging Software Market Size (2017-2028)
9.2 Latin America Business Instant Messaging Software Market Size by Country (2017-2022)
9.3 Latin America Business Instant Messaging Software Market Size by Country (2023-2028)
9.4 Mexico
9.5 Brazil
10 Middle East & Africa
10.1 Middle East & Africa Business Instant Messaging Software Market Size (2017-2028)
10.2 Middle East & Africa Business Instant Messaging Software Market Size by Country (2017-2022)
10.3 Middle East & Africa Business Instant Messaging Software Market Size by Country (2023-2028)
10.4 Turkey
10.5 Saudi Arabia
10.6 UAE
11 Key Players Profiles
11.1 ezTalks
11.1.1 ezTalks Company Detail
11.1.2 ezTalks Business Overview
11.1.3 ezTalks Business Instant Messaging Software Introduction
11.1.4 ezTalks Revenue in Business Instant Messaging Software Business (2017-2022)
11.1.5 ezTalks Recent Development
11.2 Flock
11.2.1 Flock Company Detail
11.2.2 Flock Business Overview
11.2.3 Flock Business Instant Messaging Software Introduction
11.2.4 Flock Revenue in Business Instant Messaging Software Business (2017-2022)
11.2.5 Flock Recent Development
11.3 Freshchat
11.3.1 Freshchat Company Detail
11.3.2 Freshchat Business Overview
11.3.3 Freshchat Business Instant Messaging Software Introduction
11.3.4 Freshchat Revenue in Business Instant Messaging Software Business (2017-2022)
11.3.5 Freshchat Recent Development
11.4 Genesys
11.4.1 Genesys Company Detail
11.4.2 Genesys Business Overview
11.4.3 Genesys Business Instant Messaging Software Introduction
11.4.4 Genesys Revenue in Business Instant Messaging Software Business (2017-2022)
11.4.5 Genesys Recent Development
11.5 HelpCrunch
11.5.1 HelpCrunch Company Detail
11.5.2 HelpCrunch Business Overview
11.5.3 HelpCrunch Business Instant Messaging Software Introduction
11.5.4 HelpCrunch Revenue in Business Instant Messaging Software Business (2017-2022)
11.5.5 HelpCrunch Recent Development
11.6 Liscio
11.6.1 Liscio Company Detail
11.6.2 Liscio Business Overview
11.6.3 Liscio Business Instant Messaging Software Introduction
11.6.4 Liscio Revenue in Business Instant Messaging Software Business (2017-2022)
11.6.5 Liscio Recent Development
11.7 LiveAgent
11.7.1 LiveAgent Company Detail
11.7.2 LiveAgent Business Overview
11.7.3 LiveAgent Business Instant Messaging Software Introduction
11.7.4 LiveAgent Revenue in Business Instant Messaging Software Business (2017-2022)
11.7.5 LiveAgent Recent Development
11.8 MangoApps Inc.
11.8.1 MangoApps Inc. Company Detail
11.8.2 MangoApps Inc. Business Overview
11.8.3 MangoApps Inc. Business Instant Messaging Software Introduction
11.8.4 MangoApps Inc. Revenue in Business Instant Messaging Software Business (2017-2022)
11.8.5 MangoApps Inc. Recent Development
11.9 Mirrorfly
11.9.1 Mirrorfly Company Detail
11.9.2 Mirrorfly Business Overview
11.9.3 Mirrorfly Business Instant Messaging Software Introduction
11.9.4 Mirrorfly Revenue in Business Instant Messaging Software Business (2017-2022)
11.9.5 Mirrorfly Recent Development
11.10 Nextiva
11.10.1 Nextiva Company Detail
11.10.2 Nextiva Business Overview
11.10.3 Nextiva Business Instant Messaging Software Introduction
11.10.4 Nextiva Revenue in Business Instant Messaging Software Business (2017-2022)
11.10.5 Nextiva Recent Development
11.11 Quire
11.11.1 Quire Company Detail
11.11.2 Quire Business Overview
11.11.3 Quire Business Instant Messaging Software Introduction
11.11.4 Quire Revenue in Business Instant Messaging Software Business (2017-2022)
11.11.5 Quire Recent Development
11.12 Salesforce
11.12.1 Salesforce Company Detail
11.12.2 Salesforce Business Overview
11.12.3 Salesforce Business Instant Messaging Software Introduction
11.12.4 Salesforce Revenue in Business Instant Messaging Software Business (2017-2022)
11.12.5 Salesforce Recent Development
11.13 Skype
11.13.1 Skype Company Detail
11.13.2 Skype Business Overview
11.13.3 Skype Business Instant Messaging Software Introduction
11.13.4 Skype Revenue in Business Instant Messaging Software Business (2017-2022)
11.13.5 Skype Recent Development
11.14 Slack
11.14.1 Slack Company Detail
11.14.2 Slack Business Overview
11.14.3 Slack Business Instant Messaging Software Introduction
11.14.4 Slack Revenue in Business Instant Messaging Software Business (2017-2022)
11.14.5 Slack Recent Development
11.15 Talkspirit
11.15.1 Talkspirit Company Detail
11.15.2 Talkspirit Business Overview
11.15.3 Talkspirit Business Instant Messaging Software Introduction
11.15.4 Talkspirit Revenue in Business Instant Messaging Software Business (2017-2022)
11.15.5 Talkspirit Recent Development
11.16 Twist
11.16.1 Twist Company Detail
11.16.2 Twist Business Overview
11.16.3 Twist Business Instant Messaging Software Introduction
11.16.4 Twist Revenue in Business Instant Messaging Software Business (2017-2022)
11.16.5 Twist Recent Development
11.17 Zendesk
11.17.1 Zendesk Company Detail
11.17.2 Zendesk Business Overview
11.17.3 Zendesk Business Instant Messaging Software Introduction
11.17.4 Zendesk Revenue in Business Instant Messaging Software Business (2017-2022)
11.17.5 Zendesk Recent Development
11.18 Zoho
11.18.1 Zoho Company Detail
11.18.2 Zoho Business Overview
11.18.3 Zoho Business Instant Messaging Software Introduction
11.18.4 Zoho Revenue in Business Instant Messaging Software Business (2017-2022)
11.18.5 Zoho Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
13.1 Research Methodology
13.1.1 Methodology/Research Approach
13.1.2 Data Source
13.2 Disclaimer
13.3 Author Details
List of Tables
Table 1. Global Business Instant Messaging Software Market Size Growth Rate by Type (US$ Million): 2017 VS 2021 VS 2028
Table 2. Key Players of On-premise
Table 3. Key Players of Cloud-based
Table 4. Global Business Instant Messaging Software Market Size Growth by Application (US$ Million): 2017 VS 2021 VS 2028
Table 5. Global Business Instant Messaging Software Market Size by Region (US$ Million): 2017 VS 2021 VS 2028
Table 6. Global Business Instant Messaging Software Market Size by Region (2017-2022) & (US$ Million)
Table 7. Global Business Instant Messaging Software Market Share by Region (2017-2022)
Table 8. Global Business Instant Messaging Software Forecasted Market Size by Region (2023-2028) & (US$ Million)
Table 9. Global Business Instant Messaging Software Market Share by Region (2023-2028)
Table 10. Business Instant Messaging Software Market Trends
Table 11. Business Instant Messaging Software Market Drivers
Table 12. Business Instant Messaging Software Market Challenges
Table 13. Business Instant Messaging Software Market Restraints
Table 14. Global Business Instant Messaging Software Revenue by Players (2017-2022) & (US$ Million)
Table 15. Global Business Instant Messaging Software Market Share by Players (2017-2022)
Table 16. Global Top Business Instant Messaging Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Business Instant Messaging Software as of 2021)
Table 17. Ranking of Global Top Business Instant Messaging Software Companies by Revenue (US$ Million) in 2021
Table 18. Global 5 Largest Players Market Share by Business Instant Messaging Software Revenue (CR5 and HHI) & (2017-2022)
Table 19. Key Players Headquarters and Area Served
Table 20. Key Players Business Instant Messaging Software Product Solution and Service
Table 21. Date of Enter into Business Instant Messaging Software Market
Table 22. Mergers & Acquisitions, Expansion Plans
Table 23. Global Business Instant Messaging Software Market Size by Type (2017-2022) & (US$ Million)
Table 24. Global Business Instant Messaging Software Revenue Market Share by Type (2017-2022)
Table 25. Global Business Instant Messaging Software Forecasted Market Size by Type (2023-2028) & (US$ Million)
Table 26. Global Business Instant Messaging Software Revenue Market Share by Type (2023-2028)
Table 27. Global Business Instant Messaging Software Market Size by Application (2017-2022) & (US$ Million)
Table 28. Global Business Instant Messaging Software Revenue Market Share by Application (2017-2022)
Table 29. Global Business Instant Messaging Software Forecasted Market Size by Application (2023-2028) & (US$ Million)
Table 30. Global Business Instant Messaging Software Revenue Market Share by Application (2023-2028)
Table 31. North America Business Instant Messaging Software Market Size by Country (2017-2022) & (US$ Million)
Table 32. North America Business Instant Messaging Software Market Size by Country (2023-2028) & (US$ Million)
Table 33. Europe Business Instant Messaging Software Market Size by Country (2017-2022) & (US$ Million)
Table 34. Europe Business Instant Messaging Software Market Size by Country (2023-2028) & (US$ Million)
Table 35. Asia-Pacific Business Instant Messaging Software Market Size by Region (2017-2022) & (US$ Million)
Table 36. Asia-Pacific Business Instant Messaging Software Market Size by Region (2023-2028) & (US$ Million)
Table 37. Latin America Business Instant Messaging Software Market Size by Country (2017-2022) & (US$ Million)
Table 38. Latin America Business Instant Messaging Software Market Size by Country (2023-2028) & (US$ Million)
Table 39. Middle East & Africa Business Instant Messaging Software Market Size by Country (2017-2022) & (US$ Million)
Table 40. Middle East & Africa Business Instant Messaging Software Market Size by Country (2023-2028) & (US$ Million)
Table 41. ezTalks Company Detail
Table 42. ezTalks Business Overview
Table 43. ezTalks Business Instant Messaging Software Product
Table 44. ezTalks Revenue in Business Instant Messaging Software Business (2017-2022) & (US$ Million)
Table 45. ezTalks Recent Development
Table 46. Flock Company Detail
Table 47. Flock Business Overview
Table 48. Flock Business Instant Messaging Software Product
Table 49. Flock Revenue in Business Instant Messaging Software Business (2017-2022) & (US$ Million)
Table 50. Flock Recent Development
Table 51. Freshchat Company Detail
Table 52. Freshchat Business Overview
Table 53. Freshchat Business Instant Messaging Software Product
Table 54. Freshchat Revenue in Business Instant Messaging Software Business (2017-2022) & (US$ Million)
Table 55. Freshchat Recent Development
Table 56. Genesys Company Detail
Table 57. Genesys Business Overview
Table 58. Genesys Business Instant Messaging Software Product
Table 59. Genesys Revenue in Business Instant Messaging Software Business (2017-2022) & (US$ Million)
Table 60. Genesys Recent Development
Table 61. HelpCrunch Company Detail
Table 62. HelpCrunch Business Overview
Table 63. HelpCrunch Business Instant Messaging Software Product
Table 64. HelpCrunch Revenue in Business Instant Messaging Software Business (2017-2022) & (US$ Million)
Table 65. HelpCrunch Recent Development
Table 66. Liscio Company Detail
Table 67. Liscio Business Overview
Table 68. Liscio Business Instant Messaging Software Product
Table 69. Liscio Revenue in Business Instant Messaging Software Business (2017-2022) & (US$ Million)
Table 70. Liscio Recent Development
Table 71. LiveAgent Company Detail
Table 72. LiveAgent Business Overview
Table 73. LiveAgent Business Instant Messaging Software Product
Table 74. LiveAgent Revenue in Business Instant Messaging Software Business (2017-2022) & (US$ Million)
Table 75. LiveAgent Recent Development
Table 76. MangoApps Inc. Company Detail
Table 77. MangoApps Inc. Business Overview
Table 78. MangoApps Inc. Business Instant Messaging Software Product
Table 79. MangoApps Inc. Revenue in Business Instant Messaging Software Business (2017-2022) & (US$ Million)
Table 80. MangoApps Inc. Recent Development
Table 81. Mirrorfly Company Detail
Table 82. Mirrorfly Business Overview
Table 83. Mirrorfly Business Instant Messaging Software Product
Table 84. Mirrorfly Revenue in Business Instant Messaging Software Business (2017-2022) & (US$ Million)
Table 85. Mirrorfly Recent Development
Table 86. Nextiva Company Detail
Table 87. Nextiva Business Overview
Table 88. Nextiva Business Instant Messaging Software Product
Table 89. Nextiva Revenue in Business Instant Messaging Software Business (2017-2022) & (US$ Million)
Table 90. Nextiva Recent Development
Table 91. Quire Company Detail
Table 92. Quire Business Overview
Table 93. Quire Business Instant Messaging SoftwareProduct
Table 94. Quire Revenue in Business Instant Messaging Software Business (2017-2022) & (US$ Million)
Table 95. Quire Recent Development
Table 96. Salesforce Company Detail
Table 97. Salesforce Business Overview
Table 98. Salesforce Business Instant Messaging SoftwareProduct
Table 99. Salesforce Revenue in Business Instant Messaging Software Business (2017-2022) & (US$ Million)
Table 100. Salesforce Recent Development
Table 101. Skype Company Detail
Table 102. Skype Business Overview
Table 103. Skype Business Instant Messaging SoftwareProduct
Table 104. Skype Revenue in Business Instant Messaging Software Business (2017-2022) & (US$ Million)
Table 105. Skype Recent Development
Table 106. Slack Company Detail
Table 107. Slack Business Overview
Table 108. Slack Business Instant Messaging SoftwareProduct
Table 109. Slack Revenue in Business Instant Messaging Software Business (2017-2022) & (US$ Million)
Table 110. Slack Recent Development
Table 111. Talkspirit Company Detail
Table 112. Talkspirit Business Overview
Table 113. Talkspirit Business Instant Messaging SoftwareProduct
Table 114. Talkspirit Revenue in Business Instant Messaging Software Business (2017-2022) & (US$ Million)
Table 115. Talkspirit Recent Development
Table 116. Twist Company Detail
Table 117. Twist Business Overview
Table 118. Twist Business Instant Messaging SoftwareProduct
Table 119. Twist Revenue in Business Instant Messaging Software Business (2017-2022) & (US$ Million)
Table 120. Twist Recent Development
Table 121. Zendesk Company Detail
Table 122. Zendesk Business Overview
Table 123. Zendesk Business Instant Messaging SoftwareProduct
Table 124. Zendesk Revenue in Business Instant Messaging Software Business (2017-2022) & (US$ Million)
Table 125. Zendesk Recent Development
Table 126. Zoho Company Detail
Table 127. Zoho Business Overview
Table 128. Zoho Business Instant Messaging SoftwareProduct
Table 129. Zoho Revenue in Business Instant Messaging Software Business (2017-2022) & (US$ Million)
Table 130. Zoho Recent Development
Table 131. Research Programs/Design for This Report
Table 132. Key Data Information from Secondary Sources
Table 133. Key Data Information from Primary Sources
List of Figures
Figure 1. Global Business Instant Messaging Software Market Share by Type: 2021 VS 2028
Figure 2. On-premise Features
Figure 3. Cloud-based Features
Figure 4. Global Business Instant Messaging Software Market Share by Application in 2021 & 2028
Figure 5. SMEs Case Studies
Figure 6. Large Enterprises Case Studies
Figure 7. Business Instant Messaging Software Report Years Considered
Figure 8. Global Business Instant Messaging Software Market Size (US$ Million), Year-over-Year: 2017-2028
Figure 9. Global Business Instant Messaging Software Market Size, (US$ Million), 2017 VS 2021 VS 2028
Figure 10. Global Business Instant Messaging Software Market Share by Region: 2021 VS 2028
Figure 11. Global Business Instant Messaging Software Market Share by Players in 2021
Figure 12. Global Top Business Instant Messaging Software Players by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Business Instant Messaging Software as of 2021)
Figure 13. The Top 10 and 5 Players Market Share by Business Instant Messaging Software Revenue in 2021
Figure 14. North America Business Instant Messaging Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 15. North America Business Instant Messaging Software Market Share by Country (2017-2028)
Figure 16. United States Business Instant Messaging Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 17. Canada Business Instant Messaging Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 18. Europe Business Instant Messaging Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 19. Europe Business Instant Messaging Software Market Share by Country (2017-2028)
Figure 20. Germany Business Instant Messaging Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 21. France Business Instant Messaging Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 22. U.K. Business Instant Messaging Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 23. Italy Business Instant Messaging Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 24. Russia Business Instant Messaging Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 25. Nordic Countries Business Instant Messaging Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 26. Asia-Pacific Business Instant Messaging Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 27. Asia-Pacific Business Instant Messaging Software Market Share by Region (2017-2028)
Figure 28. China Business Instant Messaging Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 29. Japan Business Instant Messaging Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 30. South Korea Business Instant Messaging Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 31. Southeast Asia Business Instant Messaging Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 32. India Business Instant Messaging Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 33. Australia Business Instant Messaging Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 34. Latin America Business Instant Messaging Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 35. Latin America Business Instant Messaging Software Market Share by Country (2017-2028)
Figure 36. Mexico Business Instant Messaging Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 37. Brazil Business Instant Messaging Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 38. Middle East & Africa Business Instant Messaging Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 39. Middle East & Africa Business Instant Messaging Software Market Share by Country (2017-2028)
Figure 40. Turkey Business Instant Messaging Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 41. Saudi Arabia Business Instant Messaging Software Market Size YoY Growth (2017-2028) & (US$ Million)
Figure 42. ezTalks Revenue Growth Rate in Business Instant Messaging Software Business (2017-2022)
Figure 43. Flock Revenue Growth Rate in Business Instant Messaging Software Business (2017-2022)
Figure 44. Freshchat Revenue Growth Rate in Business Instant Messaging Software Business (2017-2022)
Figure 45. Genesys Revenue Growth Rate in Business Instant Messaging Software Business (2017-2022)
Figure 46. HelpCrunch Revenue Growth Rate in Business Instant Messaging Software Business (2017-2022)
Figure 47. Liscio Revenue Growth Rate in Business Instant Messaging Software Business (2017-2022)
Figure 48. LiveAgent Revenue Growth Rate in Business Instant Messaging Software Business (2017-2022)
Figure 49. MangoApps Inc. Revenue Growth Rate in Business Instant Messaging Software Business (2017-2022)
Figure 50. Mirrorfly Revenue Growth Rate in Business Instant Messaging Software Business (2017-2022)
Figure 51. Nextiva Revenue Growth Rate in Business Instant Messaging Software Business (2017-2022)
Figure 52. Quire Revenue Growth Rate in Business Instant Messaging Software Business (2017-2022)
Figure 53. Salesforce Revenue Growth Rate in Business Instant Messaging Software Business (2017-2022)
Figure 54. Skype Revenue Growth Rate in Business Instant Messaging Software Business (2017-2022)
Figure 55. Slack Revenue Growth Rate in Business Instant Messaging Software Business (2017-2022)
Figure 56. Talkspirit Revenue Growth Rate in Business Instant Messaging Software Business (2017-2022)
Figure 57. Twist Revenue Growth Rate in Business Instant Messaging Software Business (2017-2022)
Figure 58. Zendesk Revenue Growth Rate in Business Instant Messaging Software Business (2017-2022)
Figure 59. Zoho Revenue Growth Rate in Business Instant Messaging Software Business (2017-2022)
Figure 60. Bottom-up and Top-down Approaches for This Report
Figure 61. Data Triangulation
Figure 62. Key Executives Interviewed