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CRM Customer Engagement Center (CEC) Platform Market, Global Outlook and Forecast 2022-2028

  • 30 April 2022
  • ICT & Media
  • 110 Pages
  • Report code : 24WT-7027722

CRM Customer Engagement Center Platform and Forecast Market

1 Introduction to Research & Analysis Reports
1.1 CRM Customer Engagement Center (CEC) Platform Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global CRM Customer Engagement Center (CEC) Platform Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global CRM Customer Engagement Center (CEC) Platform Overall Market Size
2.1 Global CRM Customer Engagement Center (CEC) Platform Market Size: 2021 VS 2028
2.2 Global CRM Customer Engagement Center (CEC) Platform Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top CRM Customer Engagement Center (CEC) Platform Players in Global Market
3.2 Top Global CRM Customer Engagement Center (CEC) Platform Companies Ranked by Revenue
3.3 Global CRM Customer Engagement Center (CEC) Platform Revenue by Companies
3.4 Top 3 and Top 5 CRM Customer Engagement Center (CEC) Platform Companies in Global Market, by Revenue in 2021
3.5 Global Companies CRM Customer Engagement Center (CEC) Platform Product Type
3.6 Tier 1, Tier 2 and Tier 3 CRM Customer Engagement Center (CEC) Platform Players in Global Market
3.6.1 List of Global Tier 1 CRM Customer Engagement Center (CEC) Platform Companies
3.6.2 List of Global Tier 2 and Tier 3 CRM Customer Engagement Center (CEC) Platform Companies
4 Market Sights by Product
4.1 Overview
4.1.1 by Type - Global CRM Customer Engagement Center (CEC) Platform Market Size Markets, 2021 & 2028
4.1.2 Cloud Based
4.1.3 On-premises
4.2 By Type - Global CRM Customer Engagement Center (CEC) Platform Revenue & Forecasts
4.2.1 By Type - Global CRM Customer Engagement Center (CEC) Platform Revenue, 2017-2022
4.2.2 By Type - Global CRM Customer Engagement Center (CEC) Platform Revenue, 2023-2028
4.2.3 By Type - Global CRM Customer Engagement Center (CEC) Platform Revenue Market Share, 2017-2028
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global CRM Customer Engagement Center (CEC) Platform Market Size, 2021 & 2028
5.1.2 SMEs
5.1.3 Large Enterprises
5.2 By Application - Global CRM Customer Engagement Center (CEC) Platform Revenue & Forecasts
5.2.1 By Application - Global CRM Customer Engagement Center (CEC) Platform Revenue, 2017-2022
5.2.2 By Application - Global CRM Customer Engagement Center (CEC) Platform Revenue, 2023-2028
5.2.3 By Application - Global CRM Customer Engagement Center (CEC) Platform Revenue Market Share, 2017-2028
6 Sights by Region
6.1 By Region - Global CRM Customer Engagement Center (CEC) Platform Market Size, 2021 & 2028
6.2 By Region - Global CRM Customer Engagement Center (CEC) Platform Revenue & Forecasts
6.2.1 By Region - Global CRM Customer Engagement Center (CEC) Platform Revenue, 2017-2022
6.2.2 By Region - Global CRM Customer Engagement Center (CEC) Platform Revenue, 2023-2028
6.2.3 By Region - Global CRM Customer Engagement Center (CEC) Platform Revenue Market Share, 2017-2028
6.3 North America
6.3.1 By Country - North America CRM Customer Engagement Center (CEC) Platform Revenue, 2017-2028
6.3.2 US CRM Customer Engagement Center (CEC) Platform Market Size, 2017-2028
6.3.3 Canada CRM Customer Engagement Center (CEC) Platform Market Size, 2017-2028
6.3.4 Mexico CRM Customer Engagement Center (CEC) Platform Market Size, 2017-2028
6.4 Europe
6.4.1 By Country - Europe CRM Customer Engagement Center (CEC) Platform Revenue, 2017-2028
6.4.2 Germany CRM Customer Engagement Center (CEC) Platform Market Size, 2017-2028
6.4.3 France CRM Customer Engagement Center (CEC) Platform Market Size, 2017-2028
6.4.4 U.K. CRM Customer Engagement Center (CEC) Platform Market Size, 2017-2028
6.4.5 Italy CRM Customer Engagement Center (CEC) Platform Market Size, 2017-2028
6.4.6 Russia CRM Customer Engagement Center (CEC) Platform Market Size, 2017-2028
6.4.7 Nordic Countries CRM Customer Engagement Center (CEC) Platform Market Size, 2017-2028
6.4.8 Benelux CRM Customer Engagement Center (CEC) Platform Market Size, 2017-2028
6.5 Asia
6.5.1 By Region - Asia CRM Customer Engagement Center (CEC) Platform Revenue, 2017-2028
6.5.2 China CRM Customer Engagement Center (CEC) Platform Market Size, 2017-2028
6.5.3 Japan CRM Customer Engagement Center (CEC) Platform Market Size, 2017-2028
6.5.4 South Korea CRM Customer Engagement Center (CEC) Platform Market Size, 2017-2028
6.5.5 Southeast Asia CRM Customer Engagement Center (CEC) Platform Market Size, 2017-2028
6.5.6 India CRM Customer Engagement Center (CEC) Platform Market Size, 2017-2028
6.6 South America
6.6.1 By Country - South America CRM Customer Engagement Center (CEC) Platform Revenue, 2017-2028
6.6.2 Brazil CRM Customer Engagement Center (CEC) Platform Market Size, 2017-2028
6.6.3 Argentina CRM Customer Engagement Center (CEC) Platform Market Size, 2017-2028
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa CRM Customer Engagement Center (CEC) Platform Revenue, 2017-2028
6.7.2 Turkey CRM Customer Engagement Center (CEC) Platform Market Size, 2017-2028
6.7.3 Israel CRM Customer Engagement Center (CEC) Platform Market Size, 2017-2028
6.7.4 Saudi Arabia CRM Customer Engagement Center (CEC) Platform Market Size, 2017-2028
6.7.5 UAE CRM Customer Engagement Center (CEC) Platform Market Size, 2017-2028
7 Players Profiles
7.1 Zoho
7.1.1 Zoho Corporate Summary
7.1.2 Zoho Business Overview
7.1.3 Zoho CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.1.4 Zoho CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.1.5 Zoho Key News
7.2 Zendesk
7.2.1 Zendesk Corporate Summary
7.2.2 Zendesk Business Overview
7.2.3 Zendesk CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.2.4 Zendesk CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.2.5 Zendesk Key News
7.3 Freshworks
7.3.1 Freshworks Corporate Summary
7.3.2 Freshworks Business Overview
7.3.3 Freshworks CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.3.4 Freshworks CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.3.5 Freshworks Key News
7.4 Salesforce
7.4.1 Salesforce Corporate Summary
7.4.2 Salesforce Business Overview
7.4.3 Salesforce CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.4.4 Salesforce CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.4.5 Salesforce Key News
7.5 SugarCRM
7.5.1 SugarCRM Corporate Summary
7.5.2 SugarCRM Business Overview
7.5.3 SugarCRM CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.5.4 SugarCRM CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.5.5 SugarCRM Key News
7.6 Oracle
7.6.1 Oracle Corporate Summary
7.6.2 Oracle Business Overview
7.6.3 Oracle CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.6.4 Oracle CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.6.5 Oracle Key News
7.7 ServiceNow
7.7.1 ServiceNow Corporate Summary
7.7.2 ServiceNow Business Overview
7.7.3 ServiceNow CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.7.4 ServiceNow CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.7.5 ServiceNow Key News
7.8 Microsoft
7.8.1 Microsoft Corporate Summary
7.8.2 Microsoft Business Overview
7.8.3 Microsoft CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.8.4 Microsoft CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.8.5 Microsoft Key News
7.9 SAP
7.9.1 SAP Corporate Summary
7.9.2 SAP Business Overview
7.9.3 SAP CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.9.4 SAP CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.9.5 SAP Key News
7.10 Vtiger
7.10.1 Vtiger Corporate Summary
7.10.2 Vtiger Business Overview
7.10.3 Vtiger CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.10.4 Vtiger CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.10.5 Vtiger Key News
7.11 eGain
7.11.1 eGain Corporate Summary
7.11.2 eGain Business Overview
7.11.3 eGain CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.11.4 eGain CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.11.5 eGain Key News
7.12 Pega
7.12.1 Pega Corporate Summary
7.12.2 Pega Business Overview
7.12.3 Pega CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.12.4 Pega CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.12.5 Pega Key News
7.13 Verint Systems
7.13.1 Verint Systems Corporate Summary
7.13.2 Verint Systems Business Overview
7.13.3 Verint Systems CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.13.4 Verint Systems CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.13.5 Verint Systems Key News
7.14 Astute
7.14.1 Astute Corporate Summary
7.14.2 Astute Business Overview
7.14.3 Astute CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.14.4 Astute CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.14.5 Astute Key News
7.15 Creatio
7.15.1 Creatio Corporate Summary
7.15.2 Creatio Business Overview
7.15.3 Creatio CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.15.4 Creatio CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.15.5 Creatio Key News
7.16 CRMNEXT
7.16.1 CRMNEXT Corporate Summary
7.16.2 CRMNEXT Business Overview
7.16.3 CRMNEXT CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.16.4 CRMNEXT CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.16.5 CRMNEXT Key News
7.17 IFS
7.17.1 IFS Corporate Summary
7.17.2 IFS Business Overview
7.17.3 IFS CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.17.4 IFS CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.17.5 IFS Key News
7.18 Glia
7.18.1 Glia Corporate Summary
7.18.2 Glia Business Overview
7.18.3 Glia CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.18.4 Glia CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.18.5 Glia Key News
7.19 Ameyo
7.19.1 Ameyo Corporate Summary
7.19.2 Ameyo Business Overview
7.19.3 Ameyo CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.19.4 Ameyo CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.19.5 Ameyo Key News
7.20 Talisma
7.20.1 Talisma Corporate Summary
7.20.2 Talisma Business Overview
7.20.3 Talisma CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.20.4 Talisma CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.20.5 Talisma Key News
7.21 Kustomer
7.21.1 Kustomer Corporate Summary
7.21.2 Kustomer Business Overview
7.21.3 Kustomer CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.21.4 Kustomer CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.21.5 Kustomer Key News
7.22 Eudata
7.22.1 Eudata Corporate Summary
7.22.2 Eudata Business Overview
7.22.3 Eudata CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.22.4 Eudata CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.22.5 Eudata Key News
7.23 Appian
7.23.1 Appian Corporate Summary
7.23.2 Appian Business Overview
7.23.3 Appian CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.23.4 Appian CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.23.5 Appian Key News
7.24 Coheris
7.24.1 Coheris Corporate Summary
7.24.2 Coheris Business Overview
7.24.3 Coheris CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.24.4 Coheris CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.24.5 Coheris Key News
7.25 Gladly
7.25.1 Gladly Corporate Summary
7.25.2 Gladly Business Overview
7.25.3 Gladly CRM Customer Engagement Center (CEC) Platform Major Product Offerings
7.25.4 Gladly CRM Customer Engagement Center (CEC) Platform Revenue in Global Market (2017-2022)
7.25.5 Gladly Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
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List of Tables
Table 1. CRM Customer Engagement Center (CEC) Platform Market Opportunities & Trends in Global Market
Table 2. CRM Customer Engagement Center (CEC) Platform Market Drivers in Global Market
Table 3. CRM Customer Engagement Center (CEC) Platform Market Restraints in Global Market
Table 4. Key Players of CRM Customer Engagement Center (CEC) Platform in Global Market
Table 5. Top CRM Customer Engagement Center (CEC) Platform Players in Global Market, Ranking by Revenue (2021)
Table 6. Global CRM Customer Engagement Center (CEC) Platform Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global CRM Customer Engagement Center (CEC) Platform Revenue Share by Companies, 2017-2022
Table 8. Global Companies CRM Customer Engagement Center (CEC) Platform Product Type
Table 9. List of Global Tier 1 CRM Customer Engagement Center (CEC) Platform Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 CRM Customer Engagement Center (CEC) Platform Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type ? Global CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - CRM Customer Engagement Center (CEC) Platform Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - CRM Customer Engagement Center (CEC) Platform Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application ? Global CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - CRM Customer Engagement Center (CEC) Platform Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - CRM Customer Engagement Center (CEC) Platform Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region ? Global CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2023-2028
Table 30. Zoho Corporate Summary
Table 31. Zoho CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 32. Zoho CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 33. Zendesk Corporate Summary
Table 34. Zendesk CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 35. Zendesk CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 36. Freshworks Corporate Summary
Table 37. Freshworks CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 38. Freshworks CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 39. Salesforce Corporate Summary
Table 40. Salesforce CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 41. Salesforce CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 42. SugarCRM Corporate Summary
Table 43. SugarCRM CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 44. SugarCRM CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 45. Oracle Corporate Summary
Table 46. Oracle CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 47. Oracle CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 48. ServiceNow Corporate Summary
Table 49. ServiceNow CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 50. ServiceNow CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 51. Microsoft Corporate Summary
Table 52. Microsoft CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 53. Microsoft CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 54. SAP Corporate Summary
Table 55. SAP CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 56. SAP CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 57. Vtiger Corporate Summary
Table 58. Vtiger CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 59. Vtiger CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 60. eGain Corporate Summary
Table 61. eGain CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 62. eGain CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 63. Pega Corporate Summary
Table 64. Pega CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 65. Pega CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 66. Verint Systems Corporate Summary
Table 67. Verint Systems CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 68. Verint Systems CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 69. Astute Corporate Summary
Table 70. Astute CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 71. Astute CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 72. Creatio Corporate Summary
Table 73. Creatio CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 74. Creatio CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 75. CRMNEXT Corporate Summary
Table 76. CRMNEXT CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 77. CRMNEXT CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 78. IFS Corporate Summary
Table 79. IFS CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 80. IFS CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 81. Glia Corporate Summary
Table 82. Glia CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 83. Glia CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 84. Ameyo Corporate Summary
Table 85. Ameyo CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 86. Ameyo CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 87. Talisma Corporate Summary
Table 88. Talisma CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 89. Talisma CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 90. Kustomer Corporate Summary
Table 91. Kustomer CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 92. Kustomer CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 93. Eudata Corporate Summary
Table 94. Eudata CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 95. Eudata CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 96. Appian Corporate Summary
Table 97. Appian CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 98. Appian CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 99. Coheris Corporate Summary
Table 100. Coheris CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 101. Coheris CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
Table 102. Gladly Corporate Summary
Table 103. Gladly CRM Customer Engagement Center (CEC) Platform Product Offerings
Table 104. Gladly CRM Customer Engagement Center (CEC) Platform Revenue (US$, Mn), (2017-2022)
List of Figures
Figure 1. CRM Customer Engagement Center (CEC) Platform Segment by Type in 2021
Figure 2. CRM Customer Engagement Center (CEC) Platform Segment by Application in 2021
Figure 3. Global CRM Customer Engagement Center (CEC) Platform Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global CRM Customer Engagement Center (CEC) Platform Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global CRM Customer Engagement Center (CEC) Platform Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by CRM Customer Engagement Center (CEC) Platform Revenue in 2021
Figure 8. By Type - Global CRM Customer Engagement Center (CEC) Platform Revenue Market Share, 2017-2028
Figure 9. By Application - Global CRM Customer Engagement Center (CEC) Platform Revenue Market Share, 2017-2028
Figure 10. By Region - Global CRM Customer Engagement Center (CEC) Platform Revenue Market Share, 2017-2028
Figure 11. By Country - North America CRM Customer Engagement Center (CEC) Platform Revenue Market Share, 2017-2028
Figure 12. US CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2028
Figure 13. Canada CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe CRM Customer Engagement Center (CEC) Platform Revenue Market Share, 2017-2028
Figure 16. Germany CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2028
Figure 17. France CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2028
Figure 19. Italy CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2028
Figure 20. Russia CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia CRM Customer Engagement Center (CEC) Platform Revenue Market Share, 2017-2028
Figure 24. China CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2028
Figure 25. Japan CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2028
Figure 28. India CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America CRM Customer Engagement Center (CEC) Platform Revenue Market Share, 2017-2028
Figure 30. Brazil CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa CRM Customer Engagement Center (CEC) Platform Revenue Market Share, 2017-2028
Figure 33. Turkey CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2028
Figure 34. Israel CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2028
Figure 36. UAE CRM Customer Engagement Center (CEC) Platform Revenue, (US$, Mn), 2017-2028
Figure 37. Zoho CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Zendesk CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Freshworks CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Salesforce CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. SugarCRM CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. Oracle CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. ServiceNow CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. Microsoft CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. SAP CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. Vtiger CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 47. eGain CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 48. Pega CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 49. Verint Systems CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 50. Astute CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 51. Creatio CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 52. CRMNEXT CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 53. IFS CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 54. Glia CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 55. Ameyo CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 56. Talisma CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 57. Kustomer CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 58. Eudata CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 59. Appian CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 60. Coheris CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 61. Gladly CRM Customer Engagement Center (CEC) Platform Revenue Year Over Year Growth (US$, Mn) & (2017-2022)

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