Customer Journey Mapping Tools and Forecast Market
1 Introduction to Research & Analysis Reports
1.1 Customer Journey Mapping Tools Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Customer Journey Mapping Tools Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Customer Journey Mapping Tools Overall Market Size
2.1 Global Customer Journey Mapping Tools Market Size: 2022 VS 2029
2.2 Global Customer Journey Mapping Tools Market Size, Prospects & Forecasts: 2018-2029
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Customer Journey Mapping Tools Players in Global Market
3.2 Top Global Customer Journey Mapping Tools Companies Ranked by Revenue
3.3 Global Customer Journey Mapping Tools Revenue by Companies
3.4 Top 3 and Top 5 Customer Journey Mapping Tools Companies in Global Market, by Revenue in 2022
3.5 Global Companies Customer Journey Mapping Tools Product Type
3.6 Tier 1, Tier 2 and Tier 3 Customer Journey Mapping Tools Players in Global Market
3.6.1 List of Global Tier 1 Customer Journey Mapping Tools Companies
3.6.2 List of Global Tier 2 and Tier 3 Customer Journey Mapping Tools Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Customer Journey Mapping Tools Market Size Markets, 2022 & 2029
4.1.2 Cloud Based
4.1.3 On-Premises
4.2 By Type - Global Customer Journey Mapping Tools Revenue & Forecasts
4.2.1 By Type - Global Customer Journey Mapping Tools Revenue, 2018-2023
4.2.2 By Type - Global Customer Journey Mapping Tools Revenue, 2024-2029
4.2.3 By Type - Global Customer Journey Mapping Tools Revenue Market Share, 2018-2029
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Customer Journey Mapping Tools Market Size, 2022 & 2029
5.1.2 Small Businesses
5.1.3 Midsized Businesses
5.1.4 Large Businesses
5.2 By Application - Global Customer Journey Mapping Tools Revenue & Forecasts
5.2.1 By Application - Global Customer Journey Mapping Tools Revenue, 2018-2023
5.2.2 By Application - Global Customer Journey Mapping Tools Revenue, 2024-2029
5.2.3 By Application - Global Customer Journey Mapping Tools Revenue Market Share, 2018-2029
6 Sights by Region
6.1 By Region - Global Customer Journey Mapping Tools Market Size, 2022 & 2029
6.2 By Region - Global Customer Journey Mapping Tools Revenue & Forecasts
6.2.1 By Region - Global Customer Journey Mapping Tools Revenue, 2018-2023
6.2.2 By Region - Global Customer Journey Mapping Tools Revenue, 2024-2029
6.2.3 By Region - Global Customer Journey Mapping Tools Revenue Market Share, 2018-2029
6.3 North America
6.3.1 By Country - North America Customer Journey Mapping Tools Revenue, 2018-2029
6.3.2 US Customer Journey Mapping Tools Market Size, 2018-2029
6.3.3 Canada Customer Journey Mapping Tools Market Size, 2018-2029
6.3.4 Mexico Customer Journey Mapping Tools Market Size, 2018-2029
6.4 Europe
6.4.1 By Country - Europe Customer Journey Mapping Tools Revenue, 2018-2029
6.4.2 Germany Customer Journey Mapping Tools Market Size, 2018-2029
6.4.3 France Customer Journey Mapping Tools Market Size, 2018-2029
6.4.4 U.K. Customer Journey Mapping Tools Market Size, 2018-2029
6.4.5 Italy Customer Journey Mapping Tools Market Size, 2018-2029
6.4.6 Russia Customer Journey Mapping Tools Market Size, 2018-2029
6.4.7 Nordic Countries Customer Journey Mapping Tools Market Size, 2018-2029
6.4.8 Benelux Customer Journey Mapping Tools Market Size, 2018-2029
6.5 Asia
6.5.1 By Region - Asia Customer Journey Mapping Tools Revenue, 2018-2029
6.5.2 China Customer Journey Mapping Tools Market Size, 2018-2029
6.5.3 Japan Customer Journey Mapping Tools Market Size, 2018-2029
6.5.4 South Korea Customer Journey Mapping Tools Market Size, 2018-2029
6.5.5 Southeast Asia Customer Journey Mapping Tools Market Size, 2018-2029
6.5.6 India Customer Journey Mapping Tools Market Size, 2018-2029
6.6 South America
6.6.1 By Country - South America Customer Journey Mapping Tools Revenue, 2018-2029
6.6.2 Brazil Customer Journey Mapping Tools Market Size, 2018-2029
6.6.3 Argentina Customer Journey Mapping Tools Market Size, 2018-2029
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Customer Journey Mapping Tools Revenue, 2018-2029
6.7.2 Turkey Customer Journey Mapping Tools Market Size, 2018-2029
6.7.3 Israel Customer Journey Mapping Tools Market Size, 2018-2029
6.7.4 Saudi Arabia Customer Journey Mapping Tools Market Size, 2018-2029
6.7.5 UAE Customer Journey Mapping Tools Market Size, 2018-2029
7 Customer Journey Mapping Tools Companies Profiles
7.1 Microsoft
7.1.1 Microsoft Company Summary
7.1.2 Microsoft Business Overview
7.1.3 Microsoft Customer Journey Mapping Tools Major Product Offerings
7.1.4 Microsoft Customer Journey Mapping Tools Revenue in Global Market (2018-2023)
7.1.5 Microsoft Key News & Latest Developments
7.2 Gliffy
7.2.1 Gliffy Company Summary
7.2.2 Gliffy Business Overview
7.2.3 Gliffy Customer Journey Mapping Tools Major Product Offerings
7.2.4 Gliffy Customer Journey Mapping Tools Revenue in Global Market (2018-2023)
7.2.5 Gliffy Key News & Latest Developments
7.3 Canvanizer
7.3.1 Canvanizer Company Summary
7.3.2 Canvanizer Business Overview
7.3.3 Canvanizer Customer Journey Mapping Tools Major Product Offerings
7.3.4 Canvanizer Customer Journey Mapping Tools Revenue in Global Market (2018-2023)
7.3.5 Canvanizer Key News & Latest Developments
7.4 Xmind
7.4.1 Xmind Company Summary
7.4.2 Xmind Business Overview
7.4.3 Xmind Customer Journey Mapping Tools Major Product Offerings
7.4.4 Xmind Customer Journey Mapping Tools Revenue in Global Market (2018-2023)
7.4.5 Xmind Key News & Latest Developments
7.5 OmniGraffle
7.5.1 OmniGraffle Company Summary
7.5.2 OmniGraffle Business Overview
7.5.3 OmniGraffle Customer Journey Mapping Tools Major Product Offerings
7.5.4 OmniGraffle Customer Journey Mapping Tools Revenue in Global Market (2018-2023)
7.5.5 OmniGraffle Key News & Latest Developments
7.6 Smaply
7.6.1 Smaply Company Summary
7.6.2 Smaply Business Overview
7.6.3 Smaply Customer Journey Mapping Tools Major Product Offerings
7.6.4 Smaply Customer Journey Mapping Tools Revenue in Global Market (2018-2023)
7.6.5 Smaply Key News & Latest Developments
7.7 Touchpoint
7.7.1 Touchpoint Company Summary
7.7.2 Touchpoint Business Overview
7.7.3 Touchpoint Customer Journey Mapping Tools Major Product Offerings
7.7.4 Touchpoint Customer Journey Mapping Tools Revenue in Global Market (2018-2023)
7.7.5 Touchpoint Key News & Latest Developments
7.8 IBM
7.8.1 IBM Company Summary
7.8.2 IBM Business Overview
7.8.3 IBM Customer Journey Mapping Tools Major Product Offerings
7.8.4 IBM Customer Journey Mapping Tools Revenue in Global Market (2018-2023)
7.8.5 IBM Key News & Latest Developments
7.9 Smartlook
7.9.1 Smartlook Company Summary
7.9.2 Smartlook Business Overview
7.9.3 Smartlook Customer Journey Mapping Tools Major Product Offerings
7.9.4 Smartlook Customer Journey Mapping Tools Revenue in Global Market (2018-2023)
7.9.5 Smartlook Key News & Latest Developments
7.10 UXPressia
7.10.1 UXPressia Company Summary
7.10.2 UXPressia Business Overview
7.10.3 UXPressia Customer Journey Mapping Tools Major Product Offerings
7.10.4 UXPressia Customer Journey Mapping Tools Revenue in Global Market (2018-2023)
7.10.5 UXPressia Key News & Latest Developments
7.11 Piwik PRO
7.11.1 Piwik PRO Company Summary
7.11.2 Piwik PRO Business Overview
7.11.3 Piwik PRO Customer Journey Mapping Tools Major Product Offerings
7.11.4 Piwik PRO Customer Journey Mapping Tools Revenue in Global Market (2018-2023)
7.11.5 Piwik PRO Key News & Latest Developments
7.12 Custellence
7.12.1 Custellence Company Summary
7.12.2 Custellence Business Overview
7.12.3 Custellence Customer Journey Mapping Tools Major Product Offerings
7.12.4 Custellence Customer Journey Mapping Tools Revenue in Global Market (2018-2023)
7.12.5 Custellence Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
List of Tables
Table 1. Customer Journey Mapping Tools Market Opportunities & Trends in Global Market
Table 2. Customer Journey Mapping Tools Market Drivers in Global Market
Table 3. Customer Journey Mapping Tools Market Restraints in Global Market
Table 4. Key Players of Customer Journey Mapping Tools in Global Market
Table 5. Top Customer Journey Mapping Tools Players in Global Market, Ranking by Revenue (2022)
Table 6. Global Customer Journey Mapping Tools Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global Customer Journey Mapping Tools Revenue Share by Companies, 2018-2023
Table 8. Global Companies Customer Journey Mapping Tools Product Type
Table 9. List of Global Tier 1 Customer Journey Mapping Tools Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Customer Journey Mapping Tools Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type ? Global Customer Journey Mapping Tools Revenue, (US$, Mn), 2022 & 2029
Table 12. By Type - Customer Journey Mapping Tools Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - Customer Journey Mapping Tools Revenue in Global (US$, Mn), 2024-2029
Table 14. By Application ? Global Customer Journey Mapping Tools Revenue, (US$, Mn), 2022 & 2029
Table 15. By Application - Customer Journey Mapping Tools Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - Customer Journey Mapping Tools Revenue in Global (US$, Mn), 2024-2029
Table 17. By Region ? Global Customer Journey Mapping Tools Revenue, (US$, Mn), 2022 & 2029
Table 18. By Region - Global Customer Journey Mapping Tools Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global Customer Journey Mapping Tools Revenue (US$, Mn), 2024-2029
Table 20. By Country - North America Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America Customer Journey Mapping Tools Revenue, (US$, Mn), 2024-2029
Table 22. By Country - Europe Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe Customer Journey Mapping Tools Revenue, (US$, Mn), 2024-2029
Table 24. By Region - Asia Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia Customer Journey Mapping Tools Revenue, (US$, Mn), 2024-2029
Table 26. By Country - South America Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America Customer Journey Mapping Tools Revenue, (US$, Mn), 2024-2029
Table 28. By Country - Middle East & Africa Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa Customer Journey Mapping Tools Revenue, (US$, Mn), 2024-2029
Table 30. Microsoft Company Summary
Table 31. Microsoft Customer Journey Mapping Tools Product Offerings
Table 32. Microsoft Customer Journey Mapping Tools Revenue (US$, Mn) & (2018-2023)
Table 33. Microsoft Key News & Latest Developments
Table 34. Gliffy Company Summary
Table 35. Gliffy Customer Journey Mapping Tools Product Offerings
Table 36. Gliffy Customer Journey Mapping Tools Revenue (US$, Mn) & (2018-2023)
Table 37. Gliffy Key News & Latest Developments
Table 38. Canvanizer Company Summary
Table 39. Canvanizer Customer Journey Mapping Tools Product Offerings
Table 40. Canvanizer Customer Journey Mapping Tools Revenue (US$, Mn) & (2018-2023)
Table 41. Canvanizer Key News & Latest Developments
Table 42. Xmind Company Summary
Table 43. Xmind Customer Journey Mapping Tools Product Offerings
Table 44. Xmind Customer Journey Mapping Tools Revenue (US$, Mn) & (2018-2023)
Table 45. Xmind Key News & Latest Developments
Table 46. OmniGraffle Company Summary
Table 47. OmniGraffle Customer Journey Mapping Tools Product Offerings
Table 48. OmniGraffle Customer Journey Mapping Tools Revenue (US$, Mn) & (2018-2023)
Table 49. OmniGraffle Key News & Latest Developments
Table 50. Smaply Company Summary
Table 51. Smaply Customer Journey Mapping Tools Product Offerings
Table 52. Smaply Customer Journey Mapping Tools Revenue (US$, Mn) & (2018-2023)
Table 53. Smaply Key News & Latest Developments
Table 54. Touchpoint Company Summary
Table 55. Touchpoint Customer Journey Mapping Tools Product Offerings
Table 56. Touchpoint Customer Journey Mapping Tools Revenue (US$, Mn) & (2018-2023)
Table 57. Touchpoint Key News & Latest Developments
Table 58. IBM Company Summary
Table 59. IBM Customer Journey Mapping Tools Product Offerings
Table 60. IBM Customer Journey Mapping Tools Revenue (US$, Mn) & (2018-2023)
Table 61. IBM Key News & Latest Developments
Table 62. Smartlook Company Summary
Table 63. Smartlook Customer Journey Mapping Tools Product Offerings
Table 64. Smartlook Customer Journey Mapping Tools Revenue (US$, Mn) & (2018-2023)
Table 65. Smartlook Key News & Latest Developments
Table 66. UXPressia Company Summary
Table 67. UXPressia Customer Journey Mapping Tools Product Offerings
Table 68. UXPressia Customer Journey Mapping Tools Revenue (US$, Mn) & (2018-2023)
Table 69. UXPressia Key News & Latest Developments
Table 70. Piwik PRO Company Summary
Table 71. Piwik PRO Customer Journey Mapping Tools Product Offerings
Table 72. Piwik PRO Customer Journey Mapping Tools Revenue (US$, Mn) & (2018-2023)
Table 73. Piwik PRO Key News & Latest Developments
Table 74. Custellence Company Summary
Table 75. Custellence Customer Journey Mapping Tools Product Offerings
Table 76. Custellence Customer Journey Mapping Tools Revenue (US$, Mn) & (2018-2023)
Table 77. Custellence Key News & Latest Developments
List of Figures
Figure 1. Customer Journey Mapping Tools Segment by Type in 2022
Figure 2. Customer Journey Mapping Tools Segment by Application in 2022
Figure 3. Global Customer Journey Mapping Tools Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global Customer Journey Mapping Tools Market Size: 2022 VS 2029 (US$, Mn)
Figure 6. Global Customer Journey Mapping Tools Revenue, 2018-2029 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Customer Journey Mapping Tools Revenue in 2022
Figure 8. By Type - Global Customer Journey Mapping Tools Revenue Market Share, 2018-2029
Figure 9. By Application - Global Customer Journey Mapping Tools Revenue Market Share, 2018-2029
Figure 10. By Type - Global Customer Journey Mapping Tools Revenue, (US$, Mn), 2022 & 2029
Figure 11. By Type - Global Customer Journey Mapping Tools Revenue Market Share, 2018-2029
Figure 12. By Application - Global Customer Journey Mapping Tools Revenue, (US$, Mn), 2022 & 2029
Figure 13. By Application - Global Customer Journey Mapping Tools Revenue Market Share, 2018-2029
Figure 14. By Region - Global Customer Journey Mapping Tools Revenue Market Share, 2018-2029
Figure 15. By Country - North America Customer Journey Mapping Tools Revenue Market Share, 2018-2029
Figure 16. US Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2029
Figure 17. Canada Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2029
Figure 18. Mexico Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2029
Figure 19. By Country - Europe Customer Journey Mapping Tools Revenue Market Share, 2018-2029
Figure 20. Germany Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2029
Figure 21. France Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2029
Figure 22. U.K. Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2029
Figure 23. Italy Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2029
Figure 24. Russia Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2029
Figure 25. Nordic Countries Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2029
Figure 26. Benelux Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2029
Figure 27. By Region - Asia Customer Journey Mapping Tools Revenue Market Share, 2018-2029
Figure 28. China Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2029
Figure 29. Japan Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2029
Figure 30. South Korea Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2029
Figure 31. Southeast Asia Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2029
Figure 32. India Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2029
Figure 33. By Country - South America Customer Journey Mapping Tools Revenue Market Share, 2018-2029
Figure 34. Brazil Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2029
Figure 35. Argentina Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2029
Figure 36. By Country - Middle East & Africa Customer Journey Mapping Tools Revenue Market Share, 2018-2029
Figure 37. Turkey Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2029
Figure 38. Israel Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2029
Figure 39. Saudi Arabia Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2029
Figure 40. UAE Customer Journey Mapping Tools Revenue, (US$, Mn), 2018-2029
Figure 41. Microsoft Customer Journey Mapping Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. Gliffy Customer Journey Mapping Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. Canvanizer Customer Journey Mapping Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. Xmind Customer Journey Mapping Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. OmniGraffle Customer Journey Mapping Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. Smaply Customer Journey Mapping Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. Touchpoint Customer Journey Mapping Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. IBM Customer Journey Mapping Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 49. Smartlook Customer Journey Mapping Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 50. UXPressia Customer Journey Mapping Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 51. Piwik PRO Customer Journey Mapping Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 52. Custellence Customer Journey Mapping Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Industry Market Size
