Instant Messaging and Chat Software and Forecast Market
1 Introduction to Research & Analysis Reports
1.1 Instant Messaging and Chat Software Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Instant Messaging and Chat Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Instant Messaging and Chat Software Overall Market Size
2.1 Global Instant Messaging and Chat Software Market Size: 2021 VS 2028
2.2 Global Instant Messaging and Chat Software Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Instant Messaging and Chat Software Players in Global Market
3.2 Top Global Instant Messaging and Chat Software Companies Ranked by Revenue
3.3 Global Instant Messaging and Chat Software Revenue by Companies
3.4 Top 3 and Top 5 Instant Messaging and Chat Software Companies in Global Market, by Revenue in 2021
3.5 Global Companies Instant Messaging and Chat Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 Instant Messaging and Chat Software Players in Global Market
3.6.1 List of Global Tier 1 Instant Messaging and Chat Software Companies
3.6.2 List of Global Tier 2 and Tier 3 Instant Messaging and Chat Software Companies
4 Market Sights by Product
4.1 Overview
4.1.1 by Type - Global Instant Messaging and Chat Software Market Size Markets, 2021 & 2028
4.1.2 PC
4.1.3 Mobile
4.2 By Type - Global Instant Messaging and Chat Software Revenue & Forecasts
4.2.1 By Type - Global Instant Messaging and Chat Software Revenue, 2017-2022
4.2.2 By Type - Global Instant Messaging and Chat Software Revenue, 2023-2028
4.2.3 By Type - Global Instant Messaging and Chat Software Revenue Market Share, 2017-2028
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Instant Messaging and Chat Software Market Size, 2021 & 2028
5.1.2 Large Enterprises
5.1.3 SMEs
5.2 By Application - Global Instant Messaging and Chat Software Revenue & Forecasts
5.2.1 By Application - Global Instant Messaging and Chat Software Revenue, 2017-2022
5.2.2 By Application - Global Instant Messaging and Chat Software Revenue, 2023-2028
5.2.3 By Application - Global Instant Messaging and Chat Software Revenue Market Share, 2017-2028
6 Sights by Region
6.1 By Region - Global Instant Messaging and Chat Software Market Size, 2021 & 2028
6.2 By Region - Global Instant Messaging and Chat Software Revenue & Forecasts
6.2.1 By Region - Global Instant Messaging and Chat Software Revenue, 2017-2022
6.2.2 By Region - Global Instant Messaging and Chat Software Revenue, 2023-2028
6.2.3 By Region - Global Instant Messaging and Chat Software Revenue Market Share, 2017-2028
6.3 North America
6.3.1 By Country - North America Instant Messaging and Chat Software Revenue, 2017-2028
6.3.2 US Instant Messaging and Chat Software Market Size, 2017-2028
6.3.3 Canada Instant Messaging and Chat Software Market Size, 2017-2028
6.3.4 Mexico Instant Messaging and Chat Software Market Size, 2017-2028
6.4 Europe
6.4.1 By Country - Europe Instant Messaging and Chat Software Revenue, 2017-2028
6.4.2 Germany Instant Messaging and Chat Software Market Size, 2017-2028
6.4.3 France Instant Messaging and Chat Software Market Size, 2017-2028
6.4.4 U.K. Instant Messaging and Chat Software Market Size, 2017-2028
6.4.5 Italy Instant Messaging and Chat Software Market Size, 2017-2028
6.4.6 Russia Instant Messaging and Chat Software Market Size, 2017-2028
6.4.7 Nordic Countries Instant Messaging and Chat Software Market Size, 2017-2028
6.4.8 Benelux Instant Messaging and Chat Software Market Size, 2017-2028
6.5 Asia
6.5.1 By Region - Asia Instant Messaging and Chat Software Revenue, 2017-2028
6.5.2 China Instant Messaging and Chat Software Market Size, 2017-2028
6.5.3 Japan Instant Messaging and Chat Software Market Size, 2017-2028
6.5.4 South Korea Instant Messaging and Chat Software Market Size, 2017-2028
6.5.5 Southeast Asia Instant Messaging and Chat Software Market Size, 2017-2028
6.5.6 India Instant Messaging and Chat Software Market Size, 2017-2028
6.6 South America
6.6.1 By Country - South America Instant Messaging and Chat Software Revenue, 2017-2028
6.6.2 Brazil Instant Messaging and Chat Software Market Size, 2017-2028
6.6.3 Argentina Instant Messaging and Chat Software Market Size, 2017-2028
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Instant Messaging and Chat Software Revenue, 2017-2028
6.7.2 Turkey Instant Messaging and Chat Software Market Size, 2017-2028
6.7.3 Israel Instant Messaging and Chat Software Market Size, 2017-2028
6.7.4 Saudi Arabia Instant Messaging and Chat Software Market Size, 2017-2028
6.7.5 UAE Instant Messaging and Chat Software Market Size, 2017-2028
7 Players Profiles
7.1 Liscio
7.1.1 Liscio Corporate Summary
7.1.2 Liscio Business Overview
7.1.3 Liscio Instant Messaging and Chat Software Major Product Offerings
7.1.4 Liscio Instant Messaging and Chat Software Revenue in Global Market (2017-2022)
7.1.5 Liscio Key News
7.2 Mirrorfly
7.2.1 Mirrorfly Corporate Summary
7.2.2 Mirrorfly Business Overview
7.2.3 Mirrorfly Instant Messaging and Chat Software Major Product Offerings
7.2.4 Mirrorfly Instant Messaging and Chat Software Revenue in Global Market (2017-2022)
7.2.5 Mirrorfly Key News
7.3 LiveAgent
7.3.1 LiveAgent Corporate Summary
7.3.2 LiveAgent Business Overview
7.3.3 LiveAgent Instant Messaging and Chat Software Major Product Offerings
7.3.4 LiveAgent Instant Messaging and Chat Software Revenue in Global Market (2017-2022)
7.3.5 LiveAgent Key News
7.4 Genesys
7.4.1 Genesys Corporate Summary
7.4.2 Genesys Business Overview
7.4.3 Genesys Instant Messaging and Chat Software Major Product Offerings
7.4.4 Genesys Instant Messaging and Chat Software Revenue in Global Market (2017-2022)
7.4.5 Genesys Key News
7.5 Zoho
7.5.1 Zoho Corporate Summary
7.5.2 Zoho Business Overview
7.5.3 Zoho Instant Messaging and Chat Software Major Product Offerings
7.5.4 Zoho Instant Messaging and Chat Software Revenue in Global Market (2017-2022)
7.5.5 Zoho Key News
7.6 Salesforce
7.6.1 Salesforce Corporate Summary
7.6.2 Salesforce Business Overview
7.6.3 Salesforce Instant Messaging and Chat Software Major Product Offerings
7.6.4 Salesforce Instant Messaging and Chat Software Revenue in Global Market (2017-2022)
7.6.5 Salesforce Key News
7.7 Skype
7.7.1 Skype Corporate Summary
7.7.2 Skype Business Overview
7.7.3 Skype Instant Messaging and Chat Software Major Product Offerings
7.7.4 Skype Instant Messaging and Chat Software Revenue in Global Market (2017-2022)
7.7.5 Skype Key News
7.8 Slack
7.8.1 Slack Corporate Summary
7.8.2 Slack Business Overview
7.8.3 Slack Instant Messaging and Chat Software Major Product Offerings
7.8.4 Slack Instant Messaging and Chat Software Revenue in Global Market (2017-2022)
7.8.5 Slack Key News
7.9 Twist
7.9.1 Twist Corporate Summary
7.9.2 Twist Business Overview
7.9.3 Twist Instant Messaging and Chat Software Major Product Offerings
7.9.4 Twist Instant Messaging and Chat Software Revenue in Global Market (2017-2022)
7.9.5 Twist Key News
7.10 Freshchat
7.10.1 Freshchat Corporate Summary
7.10.2 Freshchat Business Overview
7.10.3 Freshchat Instant Messaging and Chat Software Major Product Offerings
7.10.4 Freshchat Instant Messaging and Chat Software Revenue in Global Market (2017-2022)
7.10.5 Freshchat Key News
7.11 Zendesk
7.11.1 Zendesk Corporate Summary
7.11.2 Zendesk Business Overview
7.11.3 Zendesk Instant Messaging and Chat Software Major Product Offerings
7.11.4 Zendesk Instant Messaging and Chat Software Revenue in Global Market (2017-2022)
7.11.5 Zendesk Key News
7.12 Nextiva
7.12.1 Nextiva Corporate Summary
7.12.2 Nextiva Business Overview
7.12.3 Nextiva Instant Messaging and Chat Software Major Product Offerings
7.12.4 Nextiva Instant Messaging and Chat Software Revenue in Global Market (2017-2022)
7.12.5 Nextiva Key News
7.13 Flock
7.13.1 Flock Corporate Summary
7.13.2 Flock Business Overview
7.13.3 Flock Instant Messaging and Chat Software Major Product Offerings
7.13.4 Flock Instant Messaging and Chat Software Revenue in Global Market (2017-2022)
7.13.5 Flock Key News
7.14 HelpCrunch
7.14.1 HelpCrunch Corporate Summary
7.14.2 HelpCrunch Business Overview
7.14.3 HelpCrunch Instant Messaging and Chat Software Major Product Offerings
7.14.4 HelpCrunch Instant Messaging and Chat Software Revenue in Global Market (2017-2022)
7.14.5 HelpCrunch Key News
7.15 Quire
7.15.1 Quire Corporate Summary
7.15.2 Quire Business Overview
7.15.3 Quire Instant Messaging and Chat Software Major Product Offerings
7.15.4 Quire Instant Messaging and Chat Software Revenue in Global Market (2017-2022)
7.15.5 Quire Key News
7.16 Talkspirit
7.16.1 Talkspirit Corporate Summary
7.16.2 Talkspirit Business Overview
7.16.3 Talkspirit Instant Messaging and Chat Software Major Product Offerings
7.16.4 Talkspirit Instant Messaging and Chat Software Revenue in Global Market (2017-2022)
7.16.5 Talkspirit Key News
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
List of Tables
Table 1. Instant Messaging and Chat Software Market Opportunities & Trends in Global Market
Table 2. Instant Messaging and Chat Software Market Drivers in Global Market
Table 3. Instant Messaging and Chat Software Market Restraints in Global Market
Table 4. Key Players of Instant Messaging and Chat Software in Global Market
Table 5. Top Instant Messaging and Chat Software Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Instant Messaging and Chat Software Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Instant Messaging and Chat Software Revenue Share by Companies, 2017-2022
Table 8. Global Companies Instant Messaging and Chat Software Product Type
Table 9. List of Global Tier 1 Instant Messaging and Chat Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Instant Messaging and Chat Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type ? Global Instant Messaging and Chat Software Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Instant Messaging and Chat Software Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Instant Messaging and Chat Software Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application ? Global Instant Messaging and Chat Software Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Instant Messaging and Chat Software Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Instant Messaging and Chat Software Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region ? Global Instant Messaging and Chat Software Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Instant Messaging and Chat Software Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Instant Messaging and Chat Software Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Instant Messaging and Chat Software Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Instant Messaging and Chat Software Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Instant Messaging and Chat Software Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Instant Messaging and Chat Software Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Instant Messaging and Chat Software Revenue, (US$, Mn), 2023-2028
Table 30. Liscio Corporate Summary
Table 31. Liscio Instant Messaging and Chat Software Product Offerings
Table 32. Liscio Instant Messaging and Chat Software Revenue (US$, Mn), (2017-2022)
Table 33. Mirrorfly Corporate Summary
Table 34. Mirrorfly Instant Messaging and Chat Software Product Offerings
Table 35. Mirrorfly Instant Messaging and Chat Software Revenue (US$, Mn), (2017-2022)
Table 36. LiveAgent Corporate Summary
Table 37. LiveAgent Instant Messaging and Chat Software Product Offerings
Table 38. LiveAgent Instant Messaging and Chat Software Revenue (US$, Mn), (2017-2022)
Table 39. Genesys Corporate Summary
Table 40. Genesys Instant Messaging and Chat Software Product Offerings
Table 41. Genesys Instant Messaging and Chat Software Revenue (US$, Mn), (2017-2022)
Table 42. Zoho Corporate Summary
Table 43. Zoho Instant Messaging and Chat Software Product Offerings
Table 44. Zoho Instant Messaging and Chat Software Revenue (US$, Mn), (2017-2022)
Table 45. Salesforce Corporate Summary
Table 46. Salesforce Instant Messaging and Chat Software Product Offerings
Table 47. Salesforce Instant Messaging and Chat Software Revenue (US$, Mn), (2017-2022)
Table 48. Skype Corporate Summary
Table 49. Skype Instant Messaging and Chat Software Product Offerings
Table 50. Skype Instant Messaging and Chat Software Revenue (US$, Mn), (2017-2022)
Table 51. Slack Corporate Summary
Table 52. Slack Instant Messaging and Chat Software Product Offerings
Table 53. Slack Instant Messaging and Chat Software Revenue (US$, Mn), (2017-2022)
Table 54. Twist Corporate Summary
Table 55. Twist Instant Messaging and Chat Software Product Offerings
Table 56. Twist Instant Messaging and Chat Software Revenue (US$, Mn), (2017-2022)
Table 57. Freshchat Corporate Summary
Table 58. Freshchat Instant Messaging and Chat Software Product Offerings
Table 59. Freshchat Instant Messaging and Chat Software Revenue (US$, Mn), (2017-2022)
Table 60. Zendesk Corporate Summary
Table 61. Zendesk Instant Messaging and Chat Software Product Offerings
Table 62. Zendesk Instant Messaging and Chat Software Revenue (US$, Mn), (2017-2022)
Table 63. Nextiva Corporate Summary
Table 64. Nextiva Instant Messaging and Chat Software Product Offerings
Table 65. Nextiva Instant Messaging and Chat Software Revenue (US$, Mn), (2017-2022)
Table 66. Flock Corporate Summary
Table 67. Flock Instant Messaging and Chat Software Product Offerings
Table 68. Flock Instant Messaging and Chat Software Revenue (US$, Mn), (2017-2022)
Table 69. HelpCrunch Corporate Summary
Table 70. HelpCrunch Instant Messaging and Chat Software Product Offerings
Table 71. HelpCrunch Instant Messaging and Chat Software Revenue (US$, Mn), (2017-2022)
Table 72. Quire Corporate Summary
Table 73. Quire Instant Messaging and Chat Software Product Offerings
Table 74. Quire Instant Messaging and Chat Software Revenue (US$, Mn), (2017-2022)
Table 75. Talkspirit Corporate Summary
Table 76. Talkspirit Instant Messaging and Chat Software Product Offerings
Table 77. Talkspirit Instant Messaging and Chat Software Revenue (US$, Mn), (2017-2022)
List of Figures
Figure 1. Instant Messaging and Chat Software Segment by Type in 2021
Figure 2. Instant Messaging and Chat Software Segment by Application in 2021
Figure 3. Global Instant Messaging and Chat Software Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Instant Messaging and Chat Software Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Instant Messaging and Chat Software Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Instant Messaging and Chat Software Revenue in 2021
Figure 8. By Type - Global Instant Messaging and Chat Software Revenue Market Share, 2017-2028
Figure 9. By Application - Global Instant Messaging and Chat Software Revenue Market Share, 2017-2028
Figure 10. By Region - Global Instant Messaging and Chat Software Revenue Market Share, 2017-2028
Figure 11. By Country - North America Instant Messaging and Chat Software Revenue Market Share, 2017-2028
Figure 12. US Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Instant Messaging and Chat Software Revenue Market Share, 2017-2028
Figure 16. Germany Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2028
Figure 17. France Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Instant Messaging and Chat Software Revenue Market Share, 2017-2028
Figure 24. China Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2028
Figure 28. India Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Instant Messaging and Chat Software Revenue Market Share, 2017-2028
Figure 30. Brazil Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Instant Messaging and Chat Software Revenue Market Share, 2017-2028
Figure 33. Turkey Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Instant Messaging and Chat Software Revenue, (US$, Mn), 2017-2028
Figure 37. Liscio Instant Messaging and Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Mirrorfly Instant Messaging and Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. LiveAgent Instant Messaging and Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Genesys Instant Messaging and Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Zoho Instant Messaging and Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. Salesforce Instant Messaging and Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. Skype Instant Messaging and Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. Slack Instant Messaging and Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Twist Instant Messaging and Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. Freshchat Instant Messaging and Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 47. Zendesk Instant Messaging and Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 48. Nextiva Instant Messaging and Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 49. Flock Instant Messaging and Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 50. HelpCrunch Instant Messaging and Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 51. Quire Instant Messaging and Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 52. Talkspirit Instant Messaging and Chat Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
