Interactive Voice Response System and Forecast Market
1 Introduction to Research & Analysis Reports
1.1 Interactive Voice Response System Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Interactive Voice Response System Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Interactive Voice Response System Overall Market Size
2.1 Global Interactive Voice Response System Market Size: 2022 VS 2029
2.2 Global Interactive Voice Response System Market Size, Prospects & Forecasts: 2018-2029
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Interactive Voice Response System Players in Global Market
3.2 Top Global Interactive Voice Response System Companies Ranked by Revenue
3.3 Global Interactive Voice Response System Revenue by Companies
3.4 Top 3 and Top 5 Interactive Voice Response System Companies in Global Market, by Revenue in 2022
3.5 Global Companies Interactive Voice Response System Product Type
3.6 Tier 1, Tier 2 and Tier 3 Interactive Voice Response System Players in Global Market
3.6.1 List of Global Tier 1 Interactive Voice Response System Companies
3.6.2 List of Global Tier 2 and Tier 3 Interactive Voice Response System Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Interactive Voice Response System Market Size Markets, 2022 & 2029
4.1.2 Cloud Based
4.1.3 On-Premise
4.2 By Type - Global Interactive Voice Response System Revenue & Forecasts
4.2.1 By Type - Global Interactive Voice Response System Revenue, 2018-2023
4.2.2 By Type - Global Interactive Voice Response System Revenue, 2024-2029
4.2.3 By Type - Global Interactive Voice Response System Revenue Market Share, 2018-2029
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Interactive Voice Response System Market Size, 2022 & 2029
5.1.2 BFSI
5.1.3 Travel and Hospitality
5.1.4 Pharma and Healthcare
5.1.5 Telecommunications
5.1.6 Government and Public Sector
5.1.7 Transportation and Logistics
5.1.8 ITES
5.1.9 Media, Retail, and E-commerce
5.1.10 Education
5.2 By Application - Global Interactive Voice Response System Revenue & Forecasts
5.2.1 By Application - Global Interactive Voice Response System Revenue, 2018-2023
5.2.2 By Application - Global Interactive Voice Response System Revenue, 2024-2029
5.2.3 By Application - Global Interactive Voice Response System Revenue Market Share, 2018-2029
6 Sights by Region
6.1 By Region - Global Interactive Voice Response System Market Size, 2022 & 2029
6.2 By Region - Global Interactive Voice Response System Revenue & Forecasts
6.2.1 By Region - Global Interactive Voice Response System Revenue, 2018-2023
6.2.2 By Region - Global Interactive Voice Response System Revenue, 2024-2029
6.2.3 By Region - Global Interactive Voice Response System Revenue Market Share, 2018-2029
6.3 North America
6.3.1 By Country - North America Interactive Voice Response System Revenue, 2018-2029
6.3.2 US Interactive Voice Response System Market Size, 2018-2029
6.3.3 Canada Interactive Voice Response System Market Size, 2018-2029
6.3.4 Mexico Interactive Voice Response System Market Size, 2018-2029
6.4 Europe
6.4.1 By Country - Europe Interactive Voice Response System Revenue, 2018-2029
6.4.2 Germany Interactive Voice Response System Market Size, 2018-2029
6.4.3 France Interactive Voice Response System Market Size, 2018-2029
6.4.4 U.K. Interactive Voice Response System Market Size, 2018-2029
6.4.5 Italy Interactive Voice Response System Market Size, 2018-2029
6.4.6 Russia Interactive Voice Response System Market Size, 2018-2029
6.4.7 Nordic Countries Interactive Voice Response System Market Size, 2018-2029
6.4.8 Benelux Interactive Voice Response System Market Size, 2018-2029
6.5 Asia
6.5.1 By Region - Asia Interactive Voice Response System Revenue, 2018-2029
6.5.2 China Interactive Voice Response System Market Size, 2018-2029
6.5.3 Japan Interactive Voice Response System Market Size, 2018-2029
6.5.4 South Korea Interactive Voice Response System Market Size, 2018-2029
6.5.5 Southeast Asia Interactive Voice Response System Market Size, 2018-2029
6.5.6 India Interactive Voice Response System Market Size, 2018-2029
6.6 South America
6.6.1 By Country - South America Interactive Voice Response System Revenue, 2018-2029
6.6.2 Brazil Interactive Voice Response System Market Size, 2018-2029
6.6.3 Argentina Interactive Voice Response System Market Size, 2018-2029
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Interactive Voice Response System Revenue, 2018-2029
6.7.2 Turkey Interactive Voice Response System Market Size, 2018-2029
6.7.3 Israel Interactive Voice Response System Market Size, 2018-2029
6.7.4 Saudi Arabia Interactive Voice Response System Market Size, 2018-2029
6.7.5 UAE Interactive Voice Response System Market Size, 2018-2029
7 Interactive Voice Response System Companies Profiles
7.1 inContact
7.1.1 inContact Company Summary
7.1.2 inContact Business Overview
7.1.3 inContact Interactive Voice Response System Major Product Offerings
7.1.4 inContact Interactive Voice Response System Revenue in Global Market (2018-2023)
7.1.5 inContact Key News & Latest Developments
7.2 Nuance Communications
7.2.1 Nuance Communications Company Summary
7.2.2 Nuance Communications Business Overview
7.2.3 Nuance Communications Interactive Voice Response System Major Product Offerings
7.2.4 Nuance Communications Interactive Voice Response System Revenue in Global Market (2018-2023)
7.2.5 Nuance Communications Key News & Latest Developments
7.3 Genesys Telecommunication Laboratories
7.3.1 Genesys Telecommunication Laboratories Company Summary
7.3.2 Genesys Telecommunication Laboratories Business Overview
7.3.3 Genesys Telecommunication Laboratories Interactive Voice Response System Major Product Offerings
7.3.4 Genesys Telecommunication Laboratories Interactive Voice Response System Revenue in Global Market (2018-2023)
7.3.5 Genesys Telecommunication Laboratories Key News & Latest Developments
7.4 8x8
7.4.1 8x8 Company Summary
7.4.2 8x8 Business Overview
7.4.3 8x8 Interactive Voice Response System Major Product Offerings
7.4.4 8x8 Interactive Voice Response System Revenue in Global Market (2018-2023)
7.4.5 8x8 Key News & Latest Developments
7.5 AT&T
7.5.1 AT&T Company Summary
7.5.2 AT&T Business Overview
7.5.3 AT&T Interactive Voice Response System Major Product Offerings
7.5.4 AT&T Interactive Voice Response System Revenue in Global Market (2018-2023)
7.5.5 AT&T Key News & Latest Developments
7.6 Avaya
7.6.1 Avaya Company Summary
7.6.2 Avaya Business Overview
7.6.3 Avaya Interactive Voice Response System Major Product Offerings
7.6.4 Avaya Interactive Voice Response System Revenue in Global Market (2018-2023)
7.6.5 Avaya Key News & Latest Developments
7.7 Aspect Software Parent
7.7.1 Aspect Software Parent Company Summary
7.7.2 Aspect Software Parent Business Overview
7.7.3 Aspect Software Parent Interactive Voice Response System Major Product Offerings
7.7.4 Aspect Software Parent Interactive Voice Response System Revenue in Global Market (2018-2023)
7.7.5 Aspect Software Parent Key News & Latest Developments
7.8 24/7 Customer
7.8.1 24/7 Customer Company Summary
7.8.2 24/7 Customer Business Overview
7.8.3 24/7 Customer Interactive Voice Response System Major Product Offerings
7.8.4 24/7 Customer Interactive Voice Response System Revenue in Global Market (2018-2023)
7.8.5 24/7 Customer Key News & Latest Developments
7.9 Verizon Communications
7.9.1 Verizon Communications Company Summary
7.9.2 Verizon Communications Business Overview
7.9.3 Verizon Communications Interactive Voice Response System Major Product Offerings
7.9.4 Verizon Communications Interactive Voice Response System Revenue in Global Market (2018-2023)
7.9.5 Verizon Communications Key News & Latest Developments
7.10 Five9
7.10.1 Five9 Company Summary
7.10.2 Five9 Business Overview
7.10.3 Five9 Interactive Voice Response System Major Product Offerings
7.10.4 Five9 Interactive Voice Response System Revenue in Global Market (2018-2023)
7.10.5 Five9 Key News & Latest Developments
7.11 Cisco Systems
7.11.1 Cisco Systems Company Summary
7.11.2 Cisco Systems Business Overview
7.11.3 Cisco Systems Interactive Voice Response System Major Product Offerings
7.11.4 Cisco Systems Interactive Voice Response System Revenue in Global Market (2018-2023)
7.11.5 Cisco Systems Key News & Latest Developments
7.12 Convergys Corporation
7.12.1 Convergys Corporation Company Summary
7.12.2 Convergys Corporation Business Overview
7.12.3 Convergys Corporation Interactive Voice Response System Major Product Offerings
7.12.4 Convergys Corporation Interactive Voice Response System Revenue in Global Market (2018-2023)
7.12.5 Convergys Corporation Key News & Latest Developments
7.13 West Corporation
7.13.1 West Corporation Company Summary
7.13.2 West Corporation Business Overview
7.13.3 West Corporation Interactive Voice Response System Major Product Offerings
7.13.4 West Corporation Interactive Voice Response System Revenue in Global Market (2018-2023)
7.13.5 West Corporation Key News & Latest Developments
7.14 IVR Lab
7.14.1 IVR Lab Company Summary
7.14.2 IVR Lab Business Overview
7.14.3 IVR Lab Interactive Voice Response System Major Product Offerings
7.14.4 IVR Lab Interactive Voice Response System Revenue in Global Market (2018-2023)
7.14.5 IVR Lab Key News & Latest Developments
7.15 NewVoiceMedia
7.15.1 NewVoiceMedia Company Summary
7.15.2 NewVoiceMedia Business Overview
7.15.3 NewVoiceMedia Interactive Voice Response System Major Product Offerings
7.15.4 NewVoiceMedia Interactive Voice Response System Revenue in Global Market (2018-2023)
7.15.5 NewVoiceMedia Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
List of Tables
Table 1. Interactive Voice Response System Market Opportunities & Trends in Global Market
Table 2. Interactive Voice Response System Market Drivers in Global Market
Table 3. Interactive Voice Response System Market Restraints in Global Market
Table 4. Key Players of Interactive Voice Response System in Global Market
Table 5. Top Interactive Voice Response System Players in Global Market, Ranking by Revenue (2022)
Table 6. Global Interactive Voice Response System Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global Interactive Voice Response System Revenue Share by Companies, 2018-2023
Table 8. Global Companies Interactive Voice Response System Product Type
Table 9. List of Global Tier 1 Interactive Voice Response System Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Interactive Voice Response System Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type ? Global Interactive Voice Response System Revenue, (US$, Mn), 2022 & 2029
Table 12. By Type - Interactive Voice Response System Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - Interactive Voice Response System Revenue in Global (US$, Mn), 2024-2029
Table 14. By Application ? Global Interactive Voice Response System Revenue, (US$, Mn), 2022 & 2029
Table 15. By Application - Interactive Voice Response System Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - Interactive Voice Response System Revenue in Global (US$, Mn), 2024-2029
Table 17. By Region ? Global Interactive Voice Response System Revenue, (US$, Mn), 2022 & 2029
Table 18. By Region - Global Interactive Voice Response System Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global Interactive Voice Response System Revenue (US$, Mn), 2024-2029
Table 20. By Country - North America Interactive Voice Response System Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America Interactive Voice Response System Revenue, (US$, Mn), 2024-2029
Table 22. By Country - Europe Interactive Voice Response System Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe Interactive Voice Response System Revenue, (US$, Mn), 2024-2029
Table 24. By Region - Asia Interactive Voice Response System Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia Interactive Voice Response System Revenue, (US$, Mn), 2024-2029
Table 26. By Country - South America Interactive Voice Response System Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America Interactive Voice Response System Revenue, (US$, Mn), 2024-2029
Table 28. By Country - Middle East & Africa Interactive Voice Response System Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa Interactive Voice Response System Revenue, (US$, Mn), 2024-2029
Table 30. inContact Company Summary
Table 31. inContact Interactive Voice Response System Product Offerings
Table 32. inContact Interactive Voice Response System Revenue (US$, Mn) & (2018-2023)
Table 33. inContact Key News & Latest Developments
Table 34. Nuance Communications Company Summary
Table 35. Nuance Communications Interactive Voice Response System Product Offerings
Table 36. Nuance Communications Interactive Voice Response System Revenue (US$, Mn) & (2018-2023)
Table 37. Nuance Communications Key News & Latest Developments
Table 38. Genesys Telecommunication Laboratories Company Summary
Table 39. Genesys Telecommunication Laboratories Interactive Voice Response System Product Offerings
Table 40. Genesys Telecommunication Laboratories Interactive Voice Response System Revenue (US$, Mn) & (2018-2023)
Table 41. Genesys Telecommunication Laboratories Key News & Latest Developments
Table 42. 8x8 Company Summary
Table 43. 8x8 Interactive Voice Response System Product Offerings
Table 44. 8x8 Interactive Voice Response System Revenue (US$, Mn) & (2018-2023)
Table 45. 8x8 Key News & Latest Developments
Table 46. AT&T Company Summary
Table 47. AT&T Interactive Voice Response System Product Offerings
Table 48. AT&T Interactive Voice Response System Revenue (US$, Mn) & (2018-2023)
Table 49. AT&T Key News & Latest Developments
Table 50. Avaya Company Summary
Table 51. Avaya Interactive Voice Response System Product Offerings
Table 52. Avaya Interactive Voice Response System Revenue (US$, Mn) & (2018-2023)
Table 53. Avaya Key News & Latest Developments
Table 54. Aspect Software Parent Company Summary
Table 55. Aspect Software Parent Interactive Voice Response System Product Offerings
Table 56. Aspect Software Parent Interactive Voice Response System Revenue (US$, Mn) & (2018-2023)
Table 57. Aspect Software Parent Key News & Latest Developments
Table 58. 24/7 Customer Company Summary
Table 59. 24/7 Customer Interactive Voice Response System Product Offerings
Table 60. 24/7 Customer Interactive Voice Response System Revenue (US$, Mn) & (2018-2023)
Table 61. 24/7 Customer Key News & Latest Developments
Table 62. Verizon Communications Company Summary
Table 63. Verizon Communications Interactive Voice Response System Product Offerings
Table 64. Verizon Communications Interactive Voice Response System Revenue (US$, Mn) & (2018-2023)
Table 65. Verizon Communications Key News & Latest Developments
Table 66. Five9 Company Summary
Table 67. Five9 Interactive Voice Response System Product Offerings
Table 68. Five9 Interactive Voice Response System Revenue (US$, Mn) & (2018-2023)
Table 69. Five9 Key News & Latest Developments
Table 70. Cisco Systems Company Summary
Table 71. Cisco Systems Interactive Voice Response System Product Offerings
Table 72. Cisco Systems Interactive Voice Response System Revenue (US$, Mn) & (2018-2023)
Table 73. Cisco Systems Key News & Latest Developments
Table 74. Convergys Corporation Company Summary
Table 75. Convergys Corporation Interactive Voice Response System Product Offerings
Table 76. Convergys Corporation Interactive Voice Response System Revenue (US$, Mn) & (2018-2023)
Table 77. Convergys Corporation Key News & Latest Developments
Table 78. West Corporation Company Summary
Table 79. West Corporation Interactive Voice Response System Product Offerings
Table 80. West Corporation Interactive Voice Response System Revenue (US$, Mn) & (2018-2023)
Table 81. West Corporation Key News & Latest Developments
Table 82. IVR Lab Company Summary
Table 83. IVR Lab Interactive Voice Response System Product Offerings
Table 84. IVR Lab Interactive Voice Response System Revenue (US$, Mn) & (2018-2023)
Table 85. IVR Lab Key News & Latest Developments
Table 86. NewVoiceMedia Company Summary
Table 87. NewVoiceMedia Interactive Voice Response System Product Offerings
Table 88. NewVoiceMedia Interactive Voice Response System Revenue (US$, Mn) & (2018-2023)
Table 89. NewVoiceMedia Key News & Latest Developments
List of Figures
Figure 1. Interactive Voice Response System Segment by Type in 2022
Figure 2. Interactive Voice Response System Segment by Application in 2022
Figure 3. Global Interactive Voice Response System Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global Interactive Voice Response System Market Size: 2022 VS 2029 (US$, Mn)
Figure 6. Global Interactive Voice Response System Revenue, 2018-2029 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Interactive Voice Response System Revenue in 2022
Figure 8. By Type - Global Interactive Voice Response System Revenue Market Share, 2018-2029
Figure 9. By Application - Global Interactive Voice Response System Revenue Market Share, 2018-2029
Figure 10. By Type - Global Interactive Voice Response System Revenue, (US$, Mn), 2022 & 2029
Figure 11. By Type - Global Interactive Voice Response System Revenue Market Share, 2018-2029
Figure 12. By Application - Global Interactive Voice Response System Revenue, (US$, Mn), 2022 & 2029
Figure 13. By Application - Global Interactive Voice Response System Revenue Market Share, 2018-2029
Figure 14. By Region - Global Interactive Voice Response System Revenue Market Share, 2018-2029
Figure 15. By Country - North America Interactive Voice Response System Revenue Market Share, 2018-2029
Figure 16. US Interactive Voice Response System Revenue, (US$, Mn), 2018-2029
Figure 17. Canada Interactive Voice Response System Revenue, (US$, Mn), 2018-2029
Figure 18. Mexico Interactive Voice Response System Revenue, (US$, Mn), 2018-2029
Figure 19. By Country - Europe Interactive Voice Response System Revenue Market Share, 2018-2029
Figure 20. Germany Interactive Voice Response System Revenue, (US$, Mn), 2018-2029
Figure 21. France Interactive Voice Response System Revenue, (US$, Mn), 2018-2029
Figure 22. U.K. Interactive Voice Response System Revenue, (US$, Mn), 2018-2029
Figure 23. Italy Interactive Voice Response System Revenue, (US$, Mn), 2018-2029
Figure 24. Russia Interactive Voice Response System Revenue, (US$, Mn), 2018-2029
Figure 25. Nordic Countries Interactive Voice Response System Revenue, (US$, Mn), 2018-2029
Figure 26. Benelux Interactive Voice Response System Revenue, (US$, Mn), 2018-2029
Figure 27. By Region - Asia Interactive Voice Response System Revenue Market Share, 2018-2029
Figure 28. China Interactive Voice Response System Revenue, (US$, Mn), 2018-2029
Figure 29. Japan Interactive Voice Response System Revenue, (US$, Mn), 2018-2029
Figure 30. South Korea Interactive Voice Response System Revenue, (US$, Mn), 2018-2029
Figure 31. Southeast Asia Interactive Voice Response System Revenue, (US$, Mn), 2018-2029
Figure 32. India Interactive Voice Response System Revenue, (US$, Mn), 2018-2029
Figure 33. By Country - South America Interactive Voice Response System Revenue Market Share, 2018-2029
Figure 34. Brazil Interactive Voice Response System Revenue, (US$, Mn), 2018-2029
Figure 35. Argentina Interactive Voice Response System Revenue, (US$, Mn), 2018-2029
Figure 36. By Country - Middle East & Africa Interactive Voice Response System Revenue Market Share, 2018-2029
Figure 37. Turkey Interactive Voice Response System Revenue, (US$, Mn), 2018-2029
Figure 38. Israel Interactive Voice Response System Revenue, (US$, Mn), 2018-2029
Figure 39. Saudi Arabia Interactive Voice Response System Revenue, (US$, Mn), 2018-2029
Figure 40. UAE Interactive Voice Response System Revenue, (US$, Mn), 2018-2029
Figure 41. inContact Interactive Voice Response System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. Nuance Communications Interactive Voice Response System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. Genesys Telecommunication Laboratories Interactive Voice Response System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. 8x8 Interactive Voice Response System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. AT&T Interactive Voice Response System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. Avaya Interactive Voice Response System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. Aspect Software Parent Interactive Voice Response System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. 24/7 Customer Interactive Voice Response System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 49. Verizon Communications Interactive Voice Response System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 50. Five9 Interactive Voice Response System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 51. Cisco Systems Interactive Voice Response System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 52. Convergys Corporation Interactive Voice Response System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 53. West Corporation Interactive Voice Response System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 54. IVR Lab Interactive Voice Response System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 55. NewVoiceMedia Interactive Voice Response System Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Industry Market Size
