Service Desk Tools and Forecast Market
1 Introduction to Research & Analysis Reports
1.1 Service Desk Tools Market Definition
1.2 Market Segments
1.2.1 Market by Type
1.2.2 Market by Application
1.3 Global Service Desk Tools Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
1.5.1 Research Methodology
1.5.2 Research Process
1.5.3 Base Year
1.5.4 Report Assumptions & Caveats
2 Global Service Desk Tools Overall Market Size
2.1 Global Service Desk Tools Market Size: 2022 VS 2029
2.2 Global Service Desk Tools Market Size, Prospects & Forecasts: 2018-2029
2.3 Key Market Trends, Opportunity, Drivers and Restraints
2.3.1 Market Opportunities & Trends
2.3.2 Market Drivers
2.3.3 Market Restraints
3 Company Landscape
3.1 Top Service Desk Tools Players in Global Market
3.2 Top Global Service Desk Tools Companies Ranked by Revenue
3.3 Global Service Desk Tools Revenue by Companies
3.4 Top 3 and Top 5 Service Desk Tools Companies in Global Market, by Revenue in 2022
3.5 Global Companies Service Desk Tools Product Type
3.6 Tier 1, Tier 2 and Tier 3 Service Desk Tools Players in Global Market
3.6.1 List of Global Tier 1 Service Desk Tools Companies
3.6.2 List of Global Tier 2 and Tier 3 Service Desk Tools Companies
4 Market Sights by Product
4.1 Overview
4.1.1 By Type - Global Service Desk Tools Market Size Markets, 2022 & 2029
4.1.2 Cloud based
4.1.3 On Premise
4.2 By Type - Global Service Desk Tools Revenue & Forecasts
4.2.1 By Type - Global Service Desk Tools Revenue, 2018-2023
4.2.2 By Type - Global Service Desk Tools Revenue, 2024-2029
4.2.3 By Type - Global Service Desk Tools Revenue Market Share, 2018-2029
5 Sights by Application
5.1 Overview
5.1.1 By Application - Global Service Desk Tools Market Size, 2022 & 2029
5.1.2 SMBs
5.1.3 Large Enterprises
5.2 By Application - Global Service Desk Tools Revenue & Forecasts
5.2.1 By Application - Global Service Desk Tools Revenue, 2018-2023
5.2.2 By Application - Global Service Desk Tools Revenue, 2024-2029
5.2.3 By Application - Global Service Desk Tools Revenue Market Share, 2018-2029
6 Sights by Region
6.1 By Region - Global Service Desk Tools Market Size, 2022 & 2029
6.2 By Region - Global Service Desk Tools Revenue & Forecasts
6.2.1 By Region - Global Service Desk Tools Revenue, 2018-2023
6.2.2 By Region - Global Service Desk Tools Revenue, 2024-2029
6.2.3 By Region - Global Service Desk Tools Revenue Market Share, 2018-2029
6.3 North America
6.3.1 By Country - North America Service Desk Tools Revenue, 2018-2029
6.3.2 US Service Desk Tools Market Size, 2018-2029
6.3.3 Canada Service Desk Tools Market Size, 2018-2029
6.3.4 Mexico Service Desk Tools Market Size, 2018-2029
6.4 Europe
6.4.1 By Country - Europe Service Desk Tools Revenue, 2018-2029
6.4.2 Germany Service Desk Tools Market Size, 2018-2029
6.4.3 France Service Desk Tools Market Size, 2018-2029
6.4.4 U.K. Service Desk Tools Market Size, 2018-2029
6.4.5 Italy Service Desk Tools Market Size, 2018-2029
6.4.6 Russia Service Desk Tools Market Size, 2018-2029
6.4.7 Nordic Countries Service Desk Tools Market Size, 2018-2029
6.4.8 Benelux Service Desk Tools Market Size, 2018-2029
6.5 Asia
6.5.1 By Region - Asia Service Desk Tools Revenue, 2018-2029
6.5.2 China Service Desk Tools Market Size, 2018-2029
6.5.3 Japan Service Desk Tools Market Size, 2018-2029
6.5.4 South Korea Service Desk Tools Market Size, 2018-2029
6.5.5 Southeast Asia Service Desk Tools Market Size, 2018-2029
6.5.6 India Service Desk Tools Market Size, 2018-2029
6.6 South America
6.6.1 By Country - South America Service Desk Tools Revenue, 2018-2029
6.6.2 Brazil Service Desk Tools Market Size, 2018-2029
6.6.3 Argentina Service Desk Tools Market Size, 2018-2029
6.7 Middle East & Africa
6.7.1 By Country - Middle East & Africa Service Desk Tools Revenue, 2018-2029
6.7.2 Turkey Service Desk Tools Market Size, 2018-2029
6.7.3 Israel Service Desk Tools Market Size, 2018-2029
6.7.4 Saudi Arabia Service Desk Tools Market Size, 2018-2029
6.7.5 UAE Service Desk Tools Market Size, 2018-2029
7 Service Desk Tools Companies Profiles
7.1 Samanage
7.1.1 Samanage Company Summary
7.1.2 Samanage Business Overview
7.1.3 Samanage Service Desk Tools Major Product Offerings
7.1.4 Samanage Service Desk Tools Revenue in Global Market (2018-2023)
7.1.5 Samanage Key News & Latest Developments
7.2 Freshservice
7.2.1 Freshservice Company Summary
7.2.2 Freshservice Business Overview
7.2.3 Freshservice Service Desk Tools Major Product Offerings
7.2.4 Freshservice Service Desk Tools Revenue in Global Market (2018-2023)
7.2.5 Freshservice Key News & Latest Developments
7.3 ManageEngine ServiceDesk
7.3.1 ManageEngine ServiceDesk Company Summary
7.3.2 ManageEngine ServiceDesk Business Overview
7.3.3 ManageEngine ServiceDesk Service Desk Tools Major Product Offerings
7.3.4 ManageEngine ServiceDesk Service Desk Tools Revenue in Global Market (2018-2023)
7.3.5 ManageEngine ServiceDesk Key News & Latest Developments
7.4 JIRA Service Desk
7.4.1 JIRA Service Desk Company Summary
7.4.2 JIRA Service Desk Business Overview
7.4.3 JIRA Service Desk Service Desk Tools Major Product Offerings
7.4.4 JIRA Service Desk Service Desk Tools Revenue in Global Market (2018-2023)
7.4.5 JIRA Service Desk Key News & Latest Developments
7.5 Zendesk
7.5.1 Zendesk Company Summary
7.5.2 Zendesk Business Overview
7.5.3 Zendesk Service Desk Tools Major Product Offerings
7.5.4 Zendesk Service Desk Tools Revenue in Global Market (2018-2023)
7.5.5 Zendesk Key News & Latest Developments
7.6 Track-It!
7.6.1 Track-It! Company Summary
7.6.2 Track-It! Business Overview
7.6.3 Track-It! Service Desk Tools Major Product Offerings
7.6.4 Track-It! Service Desk Tools Revenue in Global Market (2018-2023)
7.6.5 Track-It! Key News & Latest Developments
7.7 BMC Remedy 9
7.7.1 BMC Remedy 9 Company Summary
7.7.2 BMC Remedy 9 Business Overview
7.7.3 BMC Remedy 9 Service Desk Tools Major Product Offerings
7.7.4 BMC Remedy 9 Service Desk Tools Revenue in Global Market (2018-2023)
7.7.5 BMC Remedy 9 Key News & Latest Developments
7.8 Cherwell IT Service Management
7.8.1 Cherwell IT Service Management Company Summary
7.8.2 Cherwell IT Service Management Business Overview
7.8.3 Cherwell IT Service Management Service Desk Tools Major Product Offerings
7.8.4 Cherwell IT Service Management Service Desk Tools Revenue in Global Market (2018-2023)
7.8.5 Cherwell IT Service Management Key News & Latest Developments
7.9 Agiloft
7.9.1 Agiloft Company Summary
7.9.2 Agiloft Business Overview
7.9.3 Agiloft Service Desk Tools Major Product Offerings
7.9.4 Agiloft Service Desk Tools Revenue in Global Market (2018-2023)
7.9.5 Agiloft Key News & Latest Developments
7.10 Re:Desk
7.10.1 Re:Desk Company Summary
7.10.2 Re:Desk Business Overview
7.10.3 Re:Desk Service Desk Tools Major Product Offerings
7.10.4 Re:Desk Service Desk Tools Revenue in Global Market (2018-2023)
7.10.5 Re:Desk Key News & Latest Developments
7.11 ServiceNow
7.11.1 ServiceNow Company Summary
7.11.2 ServiceNow Business Overview
7.11.3 ServiceNow Service Desk Tools Major Product Offerings
7.11.4 ServiceNow Service Desk Tools Revenue in Global Market (2018-2023)
7.11.5 ServiceNow Key News & Latest Developments
7.12 GoToAssist
7.12.1 GoToAssist Company Summary
7.12.2 GoToAssist Business Overview
7.12.3 GoToAssist Service Desk Tools Major Product Offerings
7.12.4 GoToAssist Service Desk Tools Revenue in Global Market (2018-2023)
7.12.5 GoToAssist Key News & Latest Developments
7.13 Spiceworks
7.13.1 Spiceworks Company Summary
7.13.2 Spiceworks Business Overview
7.13.3 Spiceworks Service Desk Tools Major Product Offerings
7.13.4 Spiceworks Service Desk Tools Revenue in Global Market (2018-2023)
7.13.5 Spiceworks Key News & Latest Developments
7.14 EasyVista
7.14.1 EasyVista Company Summary
7.14.2 EasyVista Business Overview
7.14.3 EasyVista Service Desk Tools Major Product Offerings
7.14.4 EasyVista Service Desk Tools Revenue in Global Market (2018-2023)
7.14.5 EasyVista Key News & Latest Developments
7.15 Wolken
7.15.1 Wolken Company Summary
7.15.2 Wolken Business Overview
7.15.3 Wolken Service Desk Tools Major Product Offerings
7.15.4 Wolken Service Desk Tools Revenue in Global Market (2018-2023)
7.15.5 Wolken Key News & Latest Developments
7.16 Helprace
7.16.1 Helprace Company Summary
7.16.2 Helprace Business Overview
7.16.3 Helprace Service Desk Tools Major Product Offerings
7.16.4 Helprace Service Desk Tools Revenue in Global Market (2018-2023)
7.16.5 Helprace Key News & Latest Developments
8 Conclusion
9 Appendix
9.1 Note
9.2 Examples of Clients
9.3 Disclaimer
List of Tables
Table 1. Service Desk Tools Market Opportunities & Trends in Global Market
Table 2. Service Desk Tools Market Drivers in Global Market
Table 3. Service Desk Tools Market Restraints in Global Market
Table 4. Key Players of Service Desk Tools in Global Market
Table 5. Top Service Desk Tools Players in Global Market, Ranking by Revenue (2022)
Table 6. Global Service Desk Tools Revenue by Companies, (US$, Mn), 2018-2023
Table 7. Global Service Desk Tools Revenue Share by Companies, 2018-2023
Table 8. Global Companies Service Desk Tools Product Type
Table 9. List of Global Tier 1 Service Desk Tools Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Service Desk Tools Companies, Revenue (US$, Mn) in 2022 and Market Share
Table 11. By Type ? Global Service Desk Tools Revenue, (US$, Mn), 2022 & 2029
Table 12. By Type - Service Desk Tools Revenue in Global (US$, Mn), 2018-2023
Table 13. By Type - Service Desk Tools Revenue in Global (US$, Mn), 2024-2029
Table 14. By Application ? Global Service Desk Tools Revenue, (US$, Mn), 2022 & 2029
Table 15. By Application - Service Desk Tools Revenue in Global (US$, Mn), 2018-2023
Table 16. By Application - Service Desk Tools Revenue in Global (US$, Mn), 2024-2029
Table 17. By Region ? Global Service Desk Tools Revenue, (US$, Mn), 2022 & 2029
Table 18. By Region - Global Service Desk Tools Revenue (US$, Mn), 2018-2023
Table 19. By Region - Global Service Desk Tools Revenue (US$, Mn), 2024-2029
Table 20. By Country - North America Service Desk Tools Revenue, (US$, Mn), 2018-2023
Table 21. By Country - North America Service Desk Tools Revenue, (US$, Mn), 2024-2029
Table 22. By Country - Europe Service Desk Tools Revenue, (US$, Mn), 2018-2023
Table 23. By Country - Europe Service Desk Tools Revenue, (US$, Mn), 2024-2029
Table 24. By Region - Asia Service Desk Tools Revenue, (US$, Mn), 2018-2023
Table 25. By Region - Asia Service Desk Tools Revenue, (US$, Mn), 2024-2029
Table 26. By Country - South America Service Desk Tools Revenue, (US$, Mn), 2018-2023
Table 27. By Country - South America Service Desk Tools Revenue, (US$, Mn), 2024-2029
Table 28. By Country - Middle East & Africa Service Desk Tools Revenue, (US$, Mn), 2018-2023
Table 29. By Country - Middle East & Africa Service Desk Tools Revenue, (US$, Mn), 2024-2029
Table 30. Samanage Company Summary
Table 31. Samanage Service Desk Tools Product Offerings
Table 32. Samanage Service Desk Tools Revenue (US$, Mn) & (2018-2023)
Table 33. Samanage Key News & Latest Developments
Table 34. Freshservice Company Summary
Table 35. Freshservice Service Desk Tools Product Offerings
Table 36. Freshservice Service Desk Tools Revenue (US$, Mn) & (2018-2023)
Table 37. Freshservice Key News & Latest Developments
Table 38. ManageEngine ServiceDesk Company Summary
Table 39. ManageEngine ServiceDesk Service Desk Tools Product Offerings
Table 40. ManageEngine ServiceDesk Service Desk Tools Revenue (US$, Mn) & (2018-2023)
Table 41. ManageEngine ServiceDesk Key News & Latest Developments
Table 42. JIRA Service Desk Company Summary
Table 43. JIRA Service Desk Service Desk Tools Product Offerings
Table 44. JIRA Service Desk Service Desk Tools Revenue (US$, Mn) & (2018-2023)
Table 45. JIRA Service Desk Key News & Latest Developments
Table 46. Zendesk Company Summary
Table 47. Zendesk Service Desk Tools Product Offerings
Table 48. Zendesk Service Desk Tools Revenue (US$, Mn) & (2018-2023)
Table 49. Zendesk Key News & Latest Developments
Table 50. Track-It! Company Summary
Table 51. Track-It! Service Desk Tools Product Offerings
Table 52. Track-It! Service Desk Tools Revenue (US$, Mn) & (2018-2023)
Table 53. Track-It! Key News & Latest Developments
Table 54. BMC Remedy 9 Company Summary
Table 55. BMC Remedy 9 Service Desk Tools Product Offerings
Table 56. BMC Remedy 9 Service Desk Tools Revenue (US$, Mn) & (2018-2023)
Table 57. BMC Remedy 9 Key News & Latest Developments
Table 58. Cherwell IT Service Management Company Summary
Table 59. Cherwell IT Service Management Service Desk Tools Product Offerings
Table 60. Cherwell IT Service Management Service Desk Tools Revenue (US$, Mn) & (2018-2023)
Table 61. Cherwell IT Service Management Key News & Latest Developments
Table 62. Agiloft Company Summary
Table 63. Agiloft Service Desk Tools Product Offerings
Table 64. Agiloft Service Desk Tools Revenue (US$, Mn) & (2018-2023)
Table 65. Agiloft Key News & Latest Developments
Table 66. Re:Desk Company Summary
Table 67. Re:Desk Service Desk Tools Product Offerings
Table 68. Re:Desk Service Desk Tools Revenue (US$, Mn) & (2018-2023)
Table 69. Re:Desk Key News & Latest Developments
Table 70. ServiceNow Company Summary
Table 71. ServiceNow Service Desk Tools Product Offerings
Table 72. ServiceNow Service Desk Tools Revenue (US$, Mn) & (2018-2023)
Table 73. ServiceNow Key News & Latest Developments
Table 74. GoToAssist Company Summary
Table 75. GoToAssist Service Desk Tools Product Offerings
Table 76. GoToAssist Service Desk Tools Revenue (US$, Mn) & (2018-2023)
Table 77. GoToAssist Key News & Latest Developments
Table 78. Spiceworks Company Summary
Table 79. Spiceworks Service Desk Tools Product Offerings
Table 80. Spiceworks Service Desk Tools Revenue (US$, Mn) & (2018-2023)
Table 81. Spiceworks Key News & Latest Developments
Table 82. EasyVista Company Summary
Table 83. EasyVista Service Desk Tools Product Offerings
Table 84. EasyVista Service Desk Tools Revenue (US$, Mn) & (2018-2023)
Table 85. EasyVista Key News & Latest Developments
Table 86. Wolken Company Summary
Table 87. Wolken Service Desk Tools Product Offerings
Table 88. Wolken Service Desk Tools Revenue (US$, Mn) & (2018-2023)
Table 89. Wolken Key News & Latest Developments
Table 90. Helprace Company Summary
Table 91. Helprace Service Desk Tools Product Offerings
Table 92. Helprace Service Desk Tools Revenue (US$, Mn) & (2018-2023)
Table 93. Helprace Key News & Latest Developments
List of Figures
Figure 1. Service Desk Tools Segment by Type in 2022
Figure 2. Service Desk Tools Segment by Application in 2022
Figure 3. Global Service Desk Tools Market Overview: 2022
Figure 4. Key Caveats
Figure 5. Global Service Desk Tools Market Size: 2022 VS 2029 (US$, Mn)
Figure 6. Global Service Desk Tools Revenue, 2018-2029 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Service Desk Tools Revenue in 2022
Figure 8. By Type - Global Service Desk Tools Revenue Market Share, 2018-2029
Figure 9. By Application - Global Service Desk Tools Revenue Market Share, 2018-2029
Figure 10. By Type - Global Service Desk Tools Revenue, (US$, Mn), 2022 & 2029
Figure 11. By Type - Global Service Desk Tools Revenue Market Share, 2018-2029
Figure 12. By Application - Global Service Desk Tools Revenue, (US$, Mn), 2022 & 2029
Figure 13. By Application - Global Service Desk Tools Revenue Market Share, 2018-2029
Figure 14. By Region - Global Service Desk Tools Revenue Market Share, 2018-2029
Figure 15. By Country - North America Service Desk Tools Revenue Market Share, 2018-2029
Figure 16. US Service Desk Tools Revenue, (US$, Mn), 2018-2029
Figure 17. Canada Service Desk Tools Revenue, (US$, Mn), 2018-2029
Figure 18. Mexico Service Desk Tools Revenue, (US$, Mn), 2018-2029
Figure 19. By Country - Europe Service Desk Tools Revenue Market Share, 2018-2029
Figure 20. Germany Service Desk Tools Revenue, (US$, Mn), 2018-2029
Figure 21. France Service Desk Tools Revenue, (US$, Mn), 2018-2029
Figure 22. U.K. Service Desk Tools Revenue, (US$, Mn), 2018-2029
Figure 23. Italy Service Desk Tools Revenue, (US$, Mn), 2018-2029
Figure 24. Russia Service Desk Tools Revenue, (US$, Mn), 2018-2029
Figure 25. Nordic Countries Service Desk Tools Revenue, (US$, Mn), 2018-2029
Figure 26. Benelux Service Desk Tools Revenue, (US$, Mn), 2018-2029
Figure 27. By Region - Asia Service Desk Tools Revenue Market Share, 2018-2029
Figure 28. China Service Desk Tools Revenue, (US$, Mn), 2018-2029
Figure 29. Japan Service Desk Tools Revenue, (US$, Mn), 2018-2029
Figure 30. South Korea Service Desk Tools Revenue, (US$, Mn), 2018-2029
Figure 31. Southeast Asia Service Desk Tools Revenue, (US$, Mn), 2018-2029
Figure 32. India Service Desk Tools Revenue, (US$, Mn), 2018-2029
Figure 33. By Country - South America Service Desk Tools Revenue Market Share, 2018-2029
Figure 34. Brazil Service Desk Tools Revenue, (US$, Mn), 2018-2029
Figure 35. Argentina Service Desk Tools Revenue, (US$, Mn), 2018-2029
Figure 36. By Country - Middle East & Africa Service Desk Tools Revenue Market Share, 2018-2029
Figure 37. Turkey Service Desk Tools Revenue, (US$, Mn), 2018-2029
Figure 38. Israel Service Desk Tools Revenue, (US$, Mn), 2018-2029
Figure 39. Saudi Arabia Service Desk Tools Revenue, (US$, Mn), 2018-2029
Figure 40. UAE Service Desk Tools Revenue, (US$, Mn), 2018-2029
Figure 41. Samanage Service Desk Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 42. Freshservice Service Desk Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 43. ManageEngine ServiceDesk Service Desk Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 44. JIRA Service Desk Service Desk Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 45. Zendesk Service Desk Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 46. Track-It! Service Desk Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 47. BMC Remedy 9 Service Desk Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 48. Cherwell IT Service Management Service Desk Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 49. Agiloft Service Desk Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 50. Re:Desk Service Desk Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 51. ServiceNow Service Desk Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 52. GoToAssist Service Desk Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 53. Spiceworks Service Desk Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 54. EasyVista Service Desk Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 55. Wolken Service Desk Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)
Figure 56. Helprace Service Desk Tools Revenue Year Over Year Growth (US$, Mn) & (2018-2023)