Live Chat Software Market
1 Study Coverage
1.1 Live Chat Software Revenue in Live Chat Software Business (2017-2022) & (US$ Million) Introduction
1.2 Global Live Chat Software Outlook 2017 VS 2022 VS 2028
1.2.1 Global Live Chat Software Market Size for the Year 2017-2028
1.2.2 Global Live Chat Software Market Size for the Year 2017-2028
1.3 Live Chat Software Market Size, United States VS Global, 2017 VS 2022 VS 2028
1.3.1 The Market Share of United States Live Chat Software in Global, 2017 VS 2022 VS 2028
1.3.2 The Growth Rate of Live Chat Software Market Size, United States VS Global, 2017 VS 2022 VS 2028
1.4 Live Chat Software Market Dynamics
1.4.1 Live Chat Software Industry Trends
1.4.2 Live Chat Software Market Drivers
1.4.3 Live Chat Software Market Challenges
1.4.4 Live Chat Software Market Restraints
1.5 Study Objectives
1.6 Years Considered
2 Live Chat Software by Type
2.1 Live Chat Software Market Segment by Type
2.1.1 Customer Service Live Chat Systems
2.1.2 Informational Service Live Chat Systems Market
2.2 Global Live Chat Software Market Size by Type (2017, 2022 & 2028)
2.3 Global Live Chat Software Market Size by Type (2017-2028)
2.4 United States Live Chat Software Market Size by Type (2017, 2022 & 2028)
2.5 United States Live Chat Software Market Size by Type (2017-2028)
3 Live Chat Software by Application
3.1 Live Chat Software Market Segment by Application
3.1.1 Retail And E-Commerce
3.1.2 Travel And Hospitality
3.1.3 IT And Consulting
3.1.4 Telecommunication
3.1.5 Pharmaceutical
3.2 Global Live Chat Software Market Size by Application (2017, 2022 & 2028)
3.3 Global Live Chat Software Market Size by Application (2017-2028)
3.4 United States Live Chat Software Market Size by Application (2017, 2022 & 2028)
3.5 United States Live Chat Software Market Size by Application (2017-2028)
4 Global Live Chat Software Competitor Landscape by Company
4.1 Global Live Chat Software Market Size by Company
4.1.1 Top Global Live Chat Software Companies Ranked by Revenue (2021)
4.1.2 Global Live Chat Software Revenue by Player (2017-2022)
4.2 Global Live Chat Software Concentration Ratio (CR)
4.2.1 Live Chat Software Market Concentration Ratio (CR) (2017-2022)
4.2.2 Global Top 5 and Top 10 Largest Companies of Live Chat Software in 2021
4.2.3 Global Live Chat Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
4.3 Global Live Chat Software Headquarters, Revenue in Live Chat Software Business (2017-2022) & (US$ Million) Type
4.3.1 Global Live Chat Software Headquarters and Area Served
4.3.2 Global Live Chat Software Companies Revenue in Live Chat Software Business (2017-2022) & (US$ Million) Type
4.3.3 Date of International Companies Enter into Live Chat Software Market
4.4 Companies Mergers & Acquisitions, Expansion Plans
4.5 United States Live Chat Software Market Size by Company
4.5.1 Top Live Chat Software Players in United States, Ranked by Revenue (2021)
4.5.2 United States Live Chat Software Revenue by Players (2020, 2021 & 2022)
5 Global Live Chat Software Market Size by Region
5.1 Global Live Chat Software Market Size by Region: 2017 VS 2022 VS 2028
5.2 Global Live Chat Software Market Size by Region (2017-2028)
5.2.1 Global Live Chat Software Market Size by Region: 2017-2022
5.2.2 Global Live Chat Software Market Size by Region (2023-2028)
6 Segment in Region Level & Country Level
6.1 North America
6.1.1 North America Live Chat Software Market Size YoY Growth 2017-2028
6.1.2 North America Live Chat Software Market Facts & Figures by Country (2017, 2022 & 2028)
6.1.3 U.S.
6.1.4 Canada
6.2 Asia-Pacific
6.2.1 Asia-Pacific Live Chat Software Market Size YoY Growth 2017-2028
6.2.2 Asia-Pacific Live Chat Software Market Facts & Figures by Region (2017, 2022 & 2028)
6.2.3 China
6.2.4 Japan
6.2.5 South Korea
6.2.6 India
6.2.7 Australia
6.2.8 Taiwan
6.2.9 Indonesia
6.2.10 Thailand
6.2.11 Malaysia
6.2.12 Philippines
6.3 Europe
6.3.1 Europe Live Chat Software Market Size YoY Growth 2017-2028
6.3.2 Europe Live Chat Software Market Facts & Figures by Country (2017, 2022 & 2028)
6.3.3 Germany
6.3.4 France
6.3.5 U.K.
6.3.6 Italy
6.3.7 Russia
6.4 Latin America
6.4.1 Latin America Live Chat Software Market Size YoY Growth 2017-2028
6.4.2 Latin America Live Chat Software Market Facts & Figures by Country (2017, 2022 & 2028)
6.4.3 Mexico
6.4.4 Brazil
6.4.5 Argentina
6.5 Middle East and Africa
6.5.1 Middle East and Africa Live Chat Software Market Size YoY Growth 2017-2028
6.5.2 Middle East and Africa Live Chat Software Market Facts & Figures by Country (2017, 2022 & 2028)
6.5.3 Turkey
6.5.4 Saudi Arabia
6.5.5 U.A.E
7 Company Profiles
7.1 LivePerson
7.1.1 LivePerson Company Details
7.1.2 LivePerson Business Overview
7.1.3 LivePerson Live Chat Software Introduction
7.1.4 LivePerson Revenue in Live Chat Software Business (2017-2022)
7.1.5 LivePerson Recent Development
7.2 Zendesk
7.2.1 Zendesk Company Details
7.2.2 Zendesk Business Overview
7.2.3 Zendesk Live Chat Software Introduction
7.2.4 Zendesk Revenue in Live Chat Software Business (2017-2022)
7.2.5 Zendesk Recent Development
7.3 LogMeIn
7.3.1 LogMeIn Company Details
7.3.2 LogMeIn Business Overview
7.3.3 LogMeIn Live Chat Software Introduction
7.3.4 LogMeIn Revenue in Live Chat Software Business (2017-2022)
7.3.5 LogMeIn Recent Development
7.4 LiveChat
7.4.1 LiveChat Company Details
7.4.2 LiveChat Business Overview
7.4.3 LiveChat Live Chat Software Introduction
7.4.4 LiveChat Revenue in Live Chat Software Business (2017-2022)
7.4.5 LiveChat Recent Development
7.5 SnapEngage
7.5.1 SnapEngage Company Details
7.5.2 SnapEngage Business Overview
7.5.3 SnapEngage Live Chat Software Introduction
7.5.4 SnapEngage Revenue in Live Chat Software Business (2017-2022)
7.5.5 SnapEngage Recent Development
7.6 Comm100
7.6.1 Comm100 Company Details
7.6.2 Comm100 Business Overview
7.6.3 Comm100 Live Chat Software Introduction
7.6.4 Comm100 Revenue in Live Chat Software Business (2017-2022)
7.6.5 Comm100 Recent Development
7.7 Freshdesk
7.7.1 Freshdesk Company Details
7.7.2 Freshdesk Business Overview
7.7.3 Freshdesk Live Chat Software Introduction
7.7.4 Freshdesk Revenue in Live Chat Software Business (2017-2022)
7.7.5 Freshdesk Recent Development
7.8 Intercom
7.8.1 Intercom Company Details
7.8.2 Intercom Business Overview
7.8.3 Intercom Live Chat Software Introduction
7.8.4 Intercom Revenue in Live Chat Software Business (2017-2022)
7.8.5 Intercom Recent Development
7.9 JivoSite
7.9.1 JivoSite Company Details
7.9.2 JivoSite Business Overview
7.9.3 JivoSite Live Chat Software Introduction
7.9.4 JivoSite Revenue in Live Chat Software Business (2017-2022)
7.9.5 JivoSite Recent Development
7.10 Kayako
7.10.1 Kayako Company Details
7.10.2 Kayako Business Overview
7.10.3 Kayako Live Chat Software Introduction
7.10.4 Kayako Revenue in Live Chat Software Business (2017-2022)
7.10.5 Kayako Recent Development
8 Research Findings and Conclusion
9 Appendix
9.1 Research Methodology
9.1.1 Methodology/Research Approach
9.1.2 Data Source
9.2 Author Details
9.3 Disclaimer
List of Tables
Table 1. Live Chat Software Market Size United States VS Global, CAGR (2017 VS 2022 VS 2028)
Table 2. Live Chat Software Market Trends
Table 3. Live Chat Software Market Drivers
Table 4. Live Chat Software Market Challenges
Table 5. Live Chat Software Market Restraints
Table 6. Global Live Chat Software Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million)
Table 7. United States Live Chat Software Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million)
Table 8. Global Live Chat Software Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million)
Table 9. United States Live Chat Software Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million)
Table 10. Top Live Chat Software Companies in Global Market, Ranking by Revenue (2021)
Table 11. Global Live Chat Software Revenue by Player, (US$ Million), 2017-2022
Table 12. Global Live Chat Software Revenue Share by Player, 2017-2022
Table 13. Global Live Chat Software Companies Market Concentration Ratio (CR5 and HHI)
Table 14. Global Live Chat Software by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Live Chat Software as of 2021)
Table 15. Top Players of Live Chat Software in Global Market, Headquarters and Area Served
Table 16. Companies Revenue in Live Chat Software Business (2017-2022) & (US$ Million) Type
Table 17. Date of International Companies Enter into Live Chat Software Market
Table 18. Companies Mergers & Acquisitions, Expansion Plans
Table 19. Top Live Chat Software Players in United States Market, Ranking by Revenue (2021)
Table 20. United States Live Chat Software Revenue by Players, (US$ Million), 2020, 2021 & 2022
Table 21. United States Live Chat Software Revenue Share by Players, 2020, 2021 & 2022
Table 22. Global Live Chat Software Market Size by Region (US$ Million): 2017 VS 2022 VS 2028
Table 23. Global Live Chat Software Market Size by Region (2017-2022) & (US$ Million)
Table 24. Global Live Chat Software Market Size Forecast by Region (2023-2028) & (US$ Million)
Table 25. North America Live Chat Software Sales in Value by Country (2017-2028) & (US$ Million)
Table 26. Asia Pacific Live Chat Software Sales in Value by Region (2017-2028) & (US$ Million)
Table 27. Europe Live Chat Software Sales in Value by Country (2017-2028) & (US$ Million)
Table 28. Latin Americaa Live Chat Software Sales in Value by Country (2017-2028) & (US$ Million)
Table 29. Middle East and Africa Live Chat Software Sales in Value by Country (2017-2028) & (US$ Million)
Table 30. LivePerson Company Details
Table 31. LivePerson Business Overview
Table 32. LivePerson Live Chat Software Product
Table 33. LivePerson Revenue in Live Chat Software Business (2017-2022) & (US$ Million)
Table 34. LivePerson Recent Development
Table 35. Zendesk Company Details
Table 36. Zendesk Business Overview
Table 37. Zendesk Live Chat Software Product
Table 38. Zendesk Revenue in Live Chat Software Business (2017-2022) & (US$ Million)
Table 39. Zendesk Recent Development
Table 40. LogMeIn Company Details
Table 41. LogMeIn Business Overview
Table 42. LogMeIn Live Chat Software Product
Table 43. LogMeIn Revenue in Live Chat Software Business (2017-2022) & (US$ Million)
Table 44. LogMeIn Recent Development
Table 45. LiveChat Company Details
Table 46. LiveChat Business Overview
Table 47. LiveChat Live Chat Software Product
Table 48. LiveChat Revenue in Live Chat Software Business (2017-2022) & (US$ Million)
Table 49. LiveChat Recent Development
Table 50. SnapEngage Company Details
Table 51. SnapEngage Business Overview
Table 52. SnapEngage Live Chat Software Product
Table 53. SnapEngage Revenue in Live Chat Software Business (2017-2022) & (US$ Million)
Table 54. SnapEngage Recent Development
Table 55. Comm100 Company Details
Table 56. Comm100 Business Overview
Table 57. Comm100 Live Chat Software Product
Table 58. Comm100 Revenue in Live Chat Software Business (2017-2022) & (US$ Million)
Table 59. Comm100 Recent Development
Table 60. Freshdesk Company Details
Table 61. Freshdesk Business Overview
Table 62. Freshdesk Live Chat Software Product
Table 63. Freshdesk Revenue in Live Chat Software Business (2017-2022) & (US$ Million)
Table 64. Freshdesk Recent Development
Table 65. Intercom Company Details
Table 66. Intercom Business Overview
Table 67. Intercom Live Chat Software Product
Table 68. Intercom Revenue in Live Chat Software Business (2017-2022) & (US$ Million)
Table 69. Intercom Recent Development
Table 70. JivoSite Company Details
Table 71. JivoSite Business Overview
Table 72. JivoSite Live Chat Software Product
Table 73. JivoSite Revenue in Live Chat Software Business (2017-2022) & (US$ Million)
Table 74. JivoSite Recent Development
Table 75. Kayako Company Details
Table 76. Kayako Business Overview
Table 77. Kayako Live Chat Software Product
Table 78. Kayako Revenue in Live Chat Software Business (2017-2022) & (US$ Million)
Table 79. Kayako Recent Development
Table 80. Research Programs/Design for This Report
Table 81. Key Data Information from Secondary Sources
Table 82. Key Data Information from Primary Sources
List of Figures
Figure 1. Live Chat Software Product Picture
Figure 2. Global Live Chat Software Market Size, (US$ Million), 2017 VS 2022 VS 2028
Figure 3. Global Live Chat Software Market Size 2017-2028 (US$ Million)
Figure 4. United States Live Chat Software Market Size, (US$ Million), 2017 VS 2022 VS 2028
Figure 5. United States Live Chat Software Market Size 2017-2028 (US$ Million)
Figure 6. United States Live Chat Software Market Share in Global 2017-2028
Figure 7. Live Chat Software Report Years Considered
Figure 8. Product Picture of Customer Service Live Chat Systems
Figure 9. Product Picture of Informational Service Live Chat Systems Market
Figure 10. Global Live Chat Software Market Share by Type in 2022 & 2028
Figure 11. Global Live Chat Software Market Size by Type (2017-2028) & (US$ Million)
Figure 12. Global Live Chat Software Market Share by Type (2017-2028)
Figure 13. United States Live Chat Software Market Share by Type in 2022 & 2028
Figure 14. United States Live Chat Software Market Size by Type (2017-2028) & (US$ Million)
Figure 15. United States Live Chat Software Market Share by Type (2017-2028)
Figure 16. Product Picture of Retail And E-Commerce
Figure 17. Product Picture of Travel And Hospitality
Figure 18. Product Picture of IT And Consulting
Figure 19. Product Picture of Telecommunication
Figure 20. Product Picture of Pharmaceutical
Figure 21. Global Live Chat Software Market Share by Application in 2022 & 2028
Figure 22. Global Live Chat Software Market Size by Application (2017-2028) & (US$ Million)
Figure 23. Global Live Chat Software Market Share by Application (2017-2028)
Figure 24. United States Live Chat Software Market Share by Application in 2022 & 2028
Figure 25. United States Live Chat Software Market Size by Application (2017-2028) & (US$ Million)
Figure 26. United States Live Chat Software Market Share by Application (2017-2028)
Figure 27. North America Live Chat Software Market Size Growth Rate 2017-2028 (US$ Million)
Figure 28. U.S. Live Chat Software Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 29. Canada Live Chat Software Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 30. Europe Live Chat Software Market Size Growth Rate 2017-2028 (US$ Million)
Figure 31. Germany Live Chat Software Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 32. France Live Chat Software Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 33. U.K. Live Chat Software Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 34. Italy Live Chat Software Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 35. Russia Live Chat Software Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 36. Asia-Pacific Live Chat Software Market Size Growth Rate 2017-2028 (US$ Million)
Figure 37. China Live Chat Software Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 38. Japan Live Chat Software Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 39. South Korea Live Chat Software Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 40. India Live Chat Software Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 41. Australia Live Chat Software Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 42. Taiwan Live Chat Software Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 43. Indonesia Live Chat Software Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 44. Thailand Live Chat Software Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 45. Malaysia Live Chat Software Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 46. Philippines Live Chat Software Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 47. Latin America Live Chat Software Market Size Growth Rate 2017-2028 (US$ Million)
Figure 48. Mexico Live Chat Software Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 49. Brazil Live Chat Software Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 50. Argentina Live Chat Software Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 51. Middle East & Africa Live Chat Software Market Size Growth Rate 2017-2028 (US$ Million)
Figure 52. Turkey Live Chat Software Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 53. Saudi Arabia Live Chat Software Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 54. U.A.E Live Chat Software Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 55. LivePerson Revenue Growth Rate in Live Chat Software Business (2017-2022)
Figure 56. Zendesk Revenue Growth Rate in Live Chat Software Business (2017-2022)
Figure 57. LogMeIn Revenue Growth Rate in Live Chat Software Business (2017-2022)
Figure 58. LiveChat Revenue Growth Rate in Live Chat Software Business (2017-2022)
Figure 59. SnapEngage Revenue Growth Rate in Live Chat Software Business (2017-2022)
Figure 60. Comm100 Revenue Growth Rate in Live Chat Software Business (2017-2022)
Figure 61. Freshdesk Revenue Growth Rate in Live Chat Software Business (2017-2022)
Figure 62. Intercom Revenue Growth Rate in Live Chat Software Business (2017-2022)
Figure 63. JivoSite Revenue Growth Rate in Live Chat Software Business (2017-2022)
Figure 64. Kayako Revenue Growth Rate in Live Chat Software Business (2017-2022)
Figure 65. Bottom-up and Top-down Approaches for This Report
Figure 66. Data Triangulation
Figure 67. Key Executives Interviewed