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Global and United States Service Desk Solutions Market Report & Forecast 2022-2028

  • 08 October 2022
  • ICT & Media
  • 113 Pages
  • Report code : 24WT-7423432

Service Desk Solutions Market

1 Study Coverage
1.1 Service Desk Solutions Revenue in Service Desk Solutions Business (2017-2022) & (US$ Million) Introduction
1.2 Global Service Desk Solutions Outlook 2017 VS 2022 VS 2028
1.2.1 Global Service Desk Solutions Market Size for the Year 2017-2028
1.2.2 Global Service Desk Solutions Market Size for the Year 2017-2028
1.3 Service Desk Solutions Market Size, United States VS Global, 2017 VS 2022 VS 2028
1.3.1 The Market Share of United States Service Desk Solutions in Global, 2017 VS 2022 VS 2028
1.3.2 The Growth Rate of Service Desk Solutions Market Size, United States VS Global, 2017 VS 2022 VS 2028
1.4 Service Desk Solutions Market Dynamics
1.4.1 Service Desk Solutions Industry Trends
1.4.2 Service Desk Solutions Market Drivers
1.4.3 Service Desk Solutions Market Challenges
1.4.4 Service Desk Solutions Market Restraints
1.5 Study Objectives
1.6 Years Considered
2 Service Desk Solutions by Type
2.1 Service Desk Solutions Market Segment by Type
2.1.1 Cloud based
2.1.2 On Premise
2.2 Global Service Desk Solutions Market Size by Type (2017, 2022 & 2028)
2.3 Global Service Desk Solutions Market Size by Type (2017-2028)
2.4 United States Service Desk Solutions Market Size by Type (2017, 2022 & 2028)
2.5 United States Service Desk Solutions Market Size by Type (2017-2028)
3 Service Desk Solutions by Application
3.1 Service Desk Solutions Market Segment by Application
3.1.1 SMBs
3.1.2 Large Enterprises
3.2 Global Service Desk Solutions Market Size by Application (2017, 2022 & 2028)
3.3 Global Service Desk Solutions Market Size by Application (2017-2028)
3.4 United States Service Desk Solutions Market Size by Application (2017, 2022 & 2028)
3.5 United States Service Desk Solutions Market Size by Application (2017-2028)
4 Global Service Desk Solutions Competitor Landscape by Company
4.1 Global Service Desk Solutions Market Size by Company
4.1.1 Top Global Service Desk Solutions Companies Ranked by Revenue (2021)
4.1.2 Global Service Desk Solutions Revenue by Player (2017-2022)
4.2 Global Service Desk Solutions Concentration Ratio (CR)
4.2.1 Service Desk Solutions Market Concentration Ratio (CR) (2017-2022)
4.2.2 Global Top 5 and Top 10 Largest Companies of Service Desk Solutions in 2021
4.2.3 Global Service Desk Solutions Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
4.3 Global Service Desk Solutions Headquarters, Revenue in Service Desk Solutions Business (2017-2022) & (US$ Million) Type
4.3.1 Global Service Desk Solutions Headquarters and Area Served
4.3.2 Global Service Desk Solutions Companies Revenue in Service Desk Solutions Business (2017-2022) & (US$ Million) Type
4.3.3 Date of International Companies Enter into Service Desk Solutions Market
4.4 Companies Mergers & Acquisitions, Expansion Plans
4.5 United States Service Desk Solutions Market Size by Company
4.5.1 Top Service Desk Solutions Players in United States, Ranked by Revenue (2021)
4.5.2 United States Service Desk Solutions Revenue by Players (2020, 2021 & 2022)
5 Global Service Desk Solutions Market Size by Region
5.1 Global Service Desk Solutions Market Size by Region: 2017 VS 2022 VS 2028
5.2 Global Service Desk Solutions Market Size by Region (2017-2028)
5.2.1 Global Service Desk Solutions Market Size by Region: 2017-2022
5.2.2 Global Service Desk Solutions Market Size by Region (2023-2028)
6 Segment in Region Level & Country Level
6.1 North America
6.1.1 North America Service Desk Solutions Market Size YoY Growth 2017-2028
6.1.2 North America Service Desk Solutions Market Facts & Figures by Country (2017, 2022 & 2028)
6.1.3 U.S.
6.1.4 Canada
6.2 Asia-Pacific
6.2.1 Asia-Pacific Service Desk Solutions Market Size YoY Growth 2017-2028
6.2.2 Asia-Pacific Service Desk Solutions Market Facts & Figures by Region (2017, 2022 & 2028)
6.2.3 China
6.2.4 Japan
6.2.5 South Korea
6.2.6 India
6.2.7 Australia
6.2.8 Taiwan
6.2.9 Indonesia
6.2.10 Thailand
6.2.11 Malaysia
6.2.12 Philippines
6.3 Europe
6.3.1 Europe Service Desk Solutions Market Size YoY Growth 2017-2028
6.3.2 Europe Service Desk Solutions Market Facts & Figures by Country (2017, 2022 & 2028)
6.3.3 Germany
6.3.4 France
6.3.5 U.K.
6.3.6 Italy
6.3.7 Russia
6.4 Latin America
6.4.1 Latin America Service Desk Solutions Market Size YoY Growth 2017-2028
6.4.2 Latin America Service Desk Solutions Market Facts & Figures by Country (2017, 2022 & 2028)
6.4.3 Mexico
6.4.4 Brazil
6.4.5 Argentina
6.5 Middle East and Africa
6.5.1 Middle East and Africa Service Desk Solutions Market Size YoY Growth 2017-2028
6.5.2 Middle East and Africa Service Desk Solutions Market Facts & Figures by Country (2017, 2022 & 2028)
6.5.3 Turkey
6.5.4 Saudi Arabia
6.5.5 U.A.E
7 Company Profiles
7.1 Samanage
7.1.1 Samanage Company Details
7.1.2 Samanage Business Overview
7.1.3 Samanage Service Desk Solutions Introduction
7.1.4 Samanage Revenue in Service Desk Solutions Business (2017-2022)
7.1.5 Samanage Recent Development
7.2 Freshservice
7.2.1 Freshservice Company Details
7.2.2 Freshservice Business Overview
7.2.3 Freshservice Service Desk Solutions Introduction
7.2.4 Freshservice Revenue in Service Desk Solutions Business (2017-2022)
7.2.5 Freshservice Recent Development
7.3 ManageEngine ServiceDesk
7.3.1 ManageEngine ServiceDesk Company Details
7.3.2 ManageEngine ServiceDesk Business Overview
7.3.3 ManageEngine ServiceDesk Service Desk Solutions Introduction
7.3.4 ManageEngine ServiceDesk Revenue in Service Desk Solutions Business (2017-2022)
7.3.5 ManageEngine ServiceDesk Recent Development
7.4 JIRA Service Desk
7.4.1 JIRA Service Desk Company Details
7.4.2 JIRA Service Desk Business Overview
7.4.3 JIRA Service Desk Service Desk Solutions Introduction
7.4.4 JIRA Service Desk Revenue in Service Desk Solutions Business (2017-2022)
7.4.5 JIRA Service Desk Recent Development
7.5 Zendesk
7.5.1 Zendesk Company Details
7.5.2 Zendesk Business Overview
7.5.3 Zendesk Service Desk Solutions Introduction
7.5.4 Zendesk Revenue in Service Desk Solutions Business (2017-2022)
7.5.5 Zendesk Recent Development
7.6 Track-It!
7.6.1 Track-It! Company Details
7.6.2 Track-It! Business Overview
7.6.3 Track-It! Service Desk Solutions Introduction
7.6.4 Track-It! Revenue in Service Desk Solutions Business (2017-2022)
7.6.5 Track-It! Recent Development
7.7 BMC Remedy 9
7.7.1 BMC Remedy 9 Company Details
7.7.2 BMC Remedy 9 Business Overview
7.7.3 BMC Remedy 9 Service Desk Solutions Introduction
7.7.4 BMC Remedy 9 Revenue in Service Desk Solutions Business (2017-2022)
7.7.5 BMC Remedy 9 Recent Development
7.8 Cherwell IT Service Management
7.8.1 Cherwell IT Service Management Company Details
7.8.2 Cherwell IT Service Management Business Overview
7.8.3 Cherwell IT Service Management Service Desk Solutions Introduction
7.8.4 Cherwell IT Service Management Revenue in Service Desk Solutions Business (2017-2022)
7.8.5 Cherwell IT Service Management Recent Development
7.9 Agiloft
7.9.1 Agiloft Company Details
7.9.2 Agiloft Business Overview
7.9.3 Agiloft Service Desk Solutions Introduction
7.9.4 Agiloft Revenue in Service Desk Solutions Business (2017-2022)
7.9.5 Agiloft Recent Development
7.10 Re:Desk
7.10.1 Re:Desk Company Details
7.10.2 Re:Desk Business Overview
7.10.3 Re:Desk Service Desk Solutions Introduction
7.10.4 Re:Desk Revenue in Service Desk Solutions Business (2017-2022)
7.10.5 Re:Desk Recent Development
7.11 ServiceNow
7.11.1 ServiceNow Company Details
7.11.2 ServiceNow Business Overview
7.11.3 ServiceNow Service Desk Solutions Introduction
7.11.4 ServiceNow Revenue in Service Desk Solutions Business (2017-2022)
7.11.5 ServiceNow Recent Development
7.12 GoToAssist
7.12.1 GoToAssist Company Details
7.12.2 GoToAssist Business Overview
7.12.3 GoToAssist Service Desk Solutions Introduction
7.12.4 GoToAssist Revenue in Service Desk Solutions Business (2017-2022)
7.12.5 GoToAssist Recent Development
7.13 Spiceworks
7.13.1 Spiceworks Company Details
7.13.2 Spiceworks Business Overview
7.13.3 Spiceworks Service Desk Solutions Introduction
7.13.4 Spiceworks Revenue in Service Desk Solutions Business (2017-2022)
7.13.5 Spiceworks Recent Development
7.14 EasyVista
7.14.1 EasyVista Company Details
7.14.2 EasyVista Business Overview
7.14.3 EasyVista Service Desk Solutions Introduction
7.14.4 EasyVista Revenue in Service Desk Solutions Business (2017-2022)
7.14.5 EasyVista Recent Development
7.15 Wolken
7.15.1 Wolken Company Details
7.15.2 Wolken Business Overview
7.15.3 Wolken Service Desk Solutions Introduction
7.15.4 Wolken Revenue in Service Desk Solutions Business (2017-2022)
7.15.5 Wolken Recent Development
8 Research Findings and Conclusion
9 Appendix
9.1 Research Methodology
9.1.1 Methodology/Research Approach
9.1.2 Data Source
9.2 Author Details
9.3 Disclaimer
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List of Tables
Table 1. Service Desk Solutions Market Size United States VS Global, CAGR (2017 VS 2022 VS 2028)
Table 2. Service Desk Solutions Market Trends
Table 3. Service Desk Solutions Market Drivers
Table 4. Service Desk Solutions Market Challenges
Table 5. Service Desk Solutions Market Restraints
Table 6. Global Service Desk Solutions Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million)
Table 7. United States Service Desk Solutions Market Size by Type: 2017 VS 2022 VS 2028 (US$ Million)
Table 8. Global Service Desk Solutions Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million)
Table 9. United States Service Desk Solutions Market Size by Application: 2017 VS 2022 VS 2028 (US$ Million)
Table 10. Top Service Desk Solutions Companies in Global Market, Ranking by Revenue (2021)
Table 11. Global Service Desk Solutions Revenue by Player, (US$ Million), 2017-2022
Table 12. Global Service Desk Solutions Revenue Share by Player, 2017-2022
Table 13. Global Service Desk Solutions Companies Market Concentration Ratio (CR5 and HHI)
Table 14. Global Service Desk Solutions by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Service Desk Solutions as of 2021)
Table 15. Top Players of Service Desk Solutions in Global Market, Headquarters and Area Served
Table 16. Companies Revenue in Service Desk Solutions Business (2017-2022) & (US$ Million) Type
Table 17. Date of International Companies Enter into Service Desk Solutions Market
Table 18. Companies Mergers & Acquisitions, Expansion Plans
Table 19. Top Service Desk Solutions Players in United States Market, Ranking by Revenue (2021)
Table 20. United States Service Desk Solutions Revenue by Players, (US$ Million), 2020, 2021 & 2022
Table 21. United States Service Desk Solutions Revenue Share by Players, 2020, 2021 & 2022
Table 22. Global Service Desk Solutions Market Size by Region (US$ Million): 2017 VS 2022 VS 2028
Table 23. Global Service Desk Solutions Market Size by Region (2017-2022) & (US$ Million)
Table 24. Global Service Desk Solutions Market Size Forecast by Region (2023-2028) & (US$ Million)
Table 25. North America Service Desk Solutions Sales in Value by Country (2017-2028) & (US$ Million)
Table 26. Asia Pacific Service Desk Solutions Sales in Value by Region (2017-2028) & (US$ Million)
Table 27. Europe Service Desk Solutions Sales in Value by Country (2017-2028) & (US$ Million)
Table 28. Latin Americaa Service Desk Solutions Sales in Value by Country (2017-2028) & (US$ Million)
Table 29. Middle East and Africa Service Desk Solutions Sales in Value by Country (2017-2028) & (US$ Million)
Table 30. Samanage Company Details
Table 31. Samanage Business Overview
Table 32. Samanage Service Desk Solutions Product
Table 33. Samanage Revenue in Service Desk Solutions Business (2017-2022) & (US$ Million)
Table 34. Samanage Recent Development
Table 35. Freshservice Company Details
Table 36. Freshservice Business Overview
Table 37. Freshservice Service Desk Solutions Product
Table 38. Freshservice Revenue in Service Desk Solutions Business (2017-2022) & (US$ Million)
Table 39. Freshservice Recent Development
Table 40. ManageEngine ServiceDesk Company Details
Table 41. ManageEngine ServiceDesk Business Overview
Table 42. ManageEngine ServiceDesk Service Desk Solutions Product
Table 43. ManageEngine ServiceDesk Revenue in Service Desk Solutions Business (2017-2022) & (US$ Million)
Table 44. ManageEngine ServiceDesk Recent Development
Table 45. JIRA Service Desk Company Details
Table 46. JIRA Service Desk Business Overview
Table 47. JIRA Service Desk Service Desk Solutions Product
Table 48. JIRA Service Desk Revenue in Service Desk Solutions Business (2017-2022) & (US$ Million)
Table 49. JIRA Service Desk Recent Development
Table 50. Zendesk Company Details
Table 51. Zendesk Business Overview
Table 52. Zendesk Service Desk Solutions Product
Table 53. Zendesk Revenue in Service Desk Solutions Business (2017-2022) & (US$ Million)
Table 54. Zendesk Recent Development
Table 55. Track-It! Company Details
Table 56. Track-It! Business Overview
Table 57. Track-It! Service Desk Solutions Product
Table 58. Track-It! Revenue in Service Desk Solutions Business (2017-2022) & (US$ Million)
Table 59. Track-It! Recent Development
Table 60. BMC Remedy 9 Company Details
Table 61. BMC Remedy 9 Business Overview
Table 62. BMC Remedy 9 Service Desk Solutions Product
Table 63. BMC Remedy 9 Revenue in Service Desk Solutions Business (2017-2022) & (US$ Million)
Table 64. BMC Remedy 9 Recent Development
Table 65. Cherwell IT Service Management Company Details
Table 66. Cherwell IT Service Management Business Overview
Table 67. Cherwell IT Service Management Service Desk Solutions Product
Table 68. Cherwell IT Service Management Revenue in Service Desk Solutions Business (2017-2022) & (US$ Million)
Table 69. Cherwell IT Service Management Recent Development
Table 70. Agiloft Company Details
Table 71. Agiloft Business Overview
Table 72. Agiloft Service Desk Solutions Product
Table 73. Agiloft Revenue in Service Desk Solutions Business (2017-2022) & (US$ Million)
Table 74. Agiloft Recent Development
Table 75. Re:Desk Company Details
Table 76. Re:Desk Business Overview
Table 77. Re:Desk Service Desk Solutions Product
Table 78. Re:Desk Revenue in Service Desk Solutions Business (2017-2022) & (US$ Million)
Table 79. Re:Desk Recent Development
Table 80. ServiceNow Company Details
Table 81. ServiceNow Business Overview
Table 82. ServiceNow Service Desk Solutions Product
Table 83. ServiceNow Revenue in Service Desk Solutions Business (2017-2022) & (US$ Million)
Table 84. ServiceNow Recent Development
Table 85. GoToAssist Company Details
Table 86. GoToAssist Business Overview
Table 87. GoToAssist Service Desk Solutions Product
Table 88. GoToAssist Revenue in Service Desk Solutions Business (2017-2022) & (US$ Million)
Table 89. GoToAssist Recent Development
Table 90. Spiceworks Company Details
Table 91. Spiceworks Business Overview
Table 92. Spiceworks Service Desk Solutions Product
Table 93. Spiceworks Revenue in Service Desk Solutions Business (2017-2022) & (US$ Million)
Table 94. Spiceworks Recent Development
Table 95. EasyVista Company Details
Table 96. EasyVista Business Overview
Table 97. EasyVista Service Desk Solutions Product
Table 98. EasyVista Revenue in Service Desk Solutions Business (2017-2022) & (US$ Million)
Table 99. EasyVista Recent Development
Table 100. Wolken Company Details
Table 101. Wolken Business Overview
Table 102. Wolken Service Desk Solutions Product
Table 103. Wolken Revenue in Service Desk Solutions Business (2017-2022) & (US$ Million)
Table 104. Wolken Recent Development
Table 105. Research Programs/Design for This Report
Table 106. Key Data Information from Secondary Sources
Table 107. Key Data Information from Primary Sources
List of Figures
Figure 1. Service Desk Solutions Product Picture
Figure 2. Global Service Desk Solutions Market Size, (US$ Million), 2017 VS 2022 VS 2028
Figure 3. Global Service Desk Solutions Market Size 2017-2028 (US$ Million)
Figure 4. United States Service Desk Solutions Market Size, (US$ Million), 2017 VS 2022 VS 2028
Figure 5. United States Service Desk Solutions Market Size 2017-2028 (US$ Million)
Figure 6. United States Service Desk Solutions Market Share in Global 2017-2028
Figure 7. Service Desk Solutions Report Years Considered
Figure 8. Product Picture of Cloud based
Figure 9. Product Picture of On Premise
Figure 10. Global Service Desk Solutions Market Share by Type in 2022 & 2028
Figure 11. Global Service Desk Solutions Market Size by Type (2017-2028) & (US$ Million)
Figure 12. Global Service Desk Solutions Market Share by Type (2017-2028)
Figure 13. United States Service Desk Solutions Market Share by Type in 2022 & 2028
Figure 14. United States Service Desk Solutions Market Size by Type (2017-2028) & (US$ Million)
Figure 15. United States Service Desk Solutions Market Share by Type (2017-2028)
Figure 16. Product Picture of SMBs
Figure 17. Product Picture of Large Enterprises
Figure 18. Global Service Desk Solutions Market Share by Application in 2022 & 2028
Figure 19. Global Service Desk Solutions Market Size by Application (2017-2028) & (US$ Million)
Figure 20. Global Service Desk Solutions Market Share by Application (2017-2028)
Figure 21. United States Service Desk Solutions Market Share by Application in 2022 & 2028
Figure 22. United States Service Desk Solutions Market Size by Application (2017-2028) & (US$ Million)
Figure 23. United States Service Desk Solutions Market Share by Application (2017-2028)
Figure 24. North America Service Desk Solutions Market Size Growth Rate 2017-2028 (US$ Million)
Figure 25. U.S. Service Desk Solutions Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 26. Canada Service Desk Solutions Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 27. Europe Service Desk Solutions Market Size Growth Rate 2017-2028 (US$ Million)
Figure 28. Germany Service Desk Solutions Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 29. France Service Desk Solutions Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 30. U.K. Service Desk Solutions Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 31. Italy Service Desk Solutions Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 32. Russia Service Desk Solutions Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 33. Asia-Pacific Service Desk Solutions Market Size Growth Rate 2017-2028 (US$ Million)
Figure 34. China Service Desk Solutions Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 35. Japan Service Desk Solutions Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 36. South Korea Service Desk Solutions Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 37. India Service Desk Solutions Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 38. Australia Service Desk Solutions Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 39. Taiwan Service Desk Solutions Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 40. Indonesia Service Desk Solutions Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 41. Thailand Service Desk Solutions Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 42. Malaysia Service Desk Solutions Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 43. Philippines Service Desk Solutions Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 44. Latin America Service Desk Solutions Market Size Growth Rate 2017-2028 (US$ Million)
Figure 45. Mexico Service Desk Solutions Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 46. Brazil Service Desk Solutions Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 47. Argentina Service Desk Solutions Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 48. Middle East & Africa Service Desk Solutions Market Size Growth Rate 2017-2028 (US$ Million)
Figure 49. Turkey Service Desk Solutions Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 50. Saudi Arabia Service Desk Solutions Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 51. U.A.E Service Desk Solutions Market Size Growth Rate (2017-2028) & (US$ Million)
Figure 52. Samanage Revenue Growth Rate in Service Desk Solutions Business (2017-2022)
Figure 53. Freshservice Revenue Growth Rate in Service Desk Solutions Business (2017-2022)
Figure 54. ManageEngine ServiceDesk Revenue Growth Rate in Service Desk Solutions Business (2017-2022)
Figure 55. JIRA Service Desk Revenue Growth Rate in Service Desk Solutions Business (2017-2022)
Figure 56. Zendesk Revenue Growth Rate in Service Desk Solutions Business (2017-2022)
Figure 57. Track-It! Revenue Growth Rate in Service Desk Solutions Business (2017-2022)
Figure 58. BMC Remedy 9 Revenue Growth Rate in Service Desk Solutions Business (2017-2022)
Figure 59. Cherwell IT Service Management Revenue Growth Rate in Service Desk Solutions Business (2017-2022)
Figure 60. Agiloft Revenue Growth Rate in Service Desk Solutions Business (2017-2022)
Figure 61. Re:Desk Revenue Growth Rate in Service Desk Solutions Business (2017-2022)
Figure 62. ServiceNow Revenue Growth Rate in Service Desk Solutions Business (2017-2022)
Figure 63. GoToAssist Revenue Growth Rate in Service Desk Solutions Business (2017-2022)
Figure 64. Spiceworks Revenue Growth Rate in Service Desk Solutions Business (2017-2022)
Figure 65. EasyVista Revenue Growth Rate in Service Desk Solutions Business (2017-2022)
Figure 66. Wolken Revenue Growth Rate in Service Desk Solutions Business (2017-2022)
Figure 67. Bottom-up and Top-down Approaches for This Report
Figure 68. Data Triangulation
Figure 69. Key Executives Interviewed

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